Jothika P
Email Marketing Executive | Sales and Lead Generation Specialist
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About
Email Infrastructure & Deliverability Engineer with 2 years of experience in managing enterprise email systems and optimizing email deliverability. Experienced in configuring Power MTA (PMTA), implementing email authentication protocols (SPF, DKIM, DMARC), managing domains and IP reputation, and troubleshooting deliverability issues across major ISPs including Yahoo, AOL and Hotmail. Skilled in server administration, DNS management, TCP/IP networking, and email infrastructure support.
Adept at maintaining high inbox placement, monitoring server performance, and resolving complex technical issues to ensure reliable email operations.
Experience
Associate Software Engineer - VINTORIX PVT LTD - Chennai, Tamil Nadu
(2024-08 - 2026-06)
- Managed and maintained PowerMTA (PMTA)-based email servers to support high-volume outbound email campaigns and ensure reliable email delivery.
- Supported the delivery of over 1 million emails daily using PowerMTA (PMTA) over the SMTP protocol.
- Configured and validated email authentication protocols, including SPF, DKIM, DMARC, Reverse DNS (rDNS), and Forward DNS (fDNS), to enhance email security and sender authentication.
- Performed domain management, IP warming, IP reputation monitoring, and mail forwarding to maximize inbox placement across major ISPs such as Yahoo, AOL, and Hotmail.
- Monitored email deliverability, campaign metrics, including open rate, click-through rate (CTR), conversions, and bounce rate, to identify and resolve deliverability issues.
- Analysed campaign performance and collaborated with the marketing team to optimize audience segmentation, email content, and campaign strategy for improved engagement.
- Conducted deliverability audits and implemented best practices to maintain domain and IP reputation while improving inbox placement.
Education
Master of Business Administration - Human Resources Management - Alagappa University (2024-09)
Bachelor of Computer Science and Engineering - Computer Science and Engineering - Mount Zion of College of Engineering and Technology (2020-08 - 2024-06)
