Jyoti

Versatile and customer-focused professional with strong experience in Telecalling, Customer Service, Client Counseling, and Documentation. Proven ability to handle inbound/outbound calls, resolve client queries, and manage administrative tasks efficiently work-from-home roles.

Customer Support, Telecalling & Documentation Professional (Present)

• Handled inbound and outbound telecalling to connect with clients, understand their requirements, and provide effective solutions.
• Managed comprehensive documentation, file preparation, and verification tasks with high accuracy.
• Guided clients smoothly through the service/application process, ensuring clear communication at every step.

Bachelor of Arts in BA – Kumaun University, Nainital, Uttarakhand (2020)