K Dharshini

Pre-Sales Specialist with progressive experience across EdTech business development and SaaS/AI solution consulting. Skilled in translating complex technical concepts into business-focused presentations, supporting solution demonstrations, and enabling cross-functional sales teams through training and knowledge-sharing. Strong background in client relationship management, stakeholder communication, and proposal support, backed by a Biomedical Engineering degree that brings a technical, analytical edge to client-facing AI conversations.

Pre-Sales Specialist at Worktual (Agentic AI Platform for Business) (2026-03 – Present)

Support the pre-sales function for Worktual's Unified Intelligence platform, covering AI-native CRM, the Lola conversational AI agent, AI Contact Center, Ticketing System, Customer Value Management, and Campaign Management solutions.

• Research emerging agentic AI, automation, and unified-intelligence trends to strengthen solution knowledge and improve prospect and client conversations.
• Study technical articles, product updates, and competitor offerings in the AI/CRM/contact-center space to keep messaging current and competitively positioned.
• Translate complex AI and automation concepts into clear, business-focused narratives and presentations for prospects, internal stakeholders, and leadership.
• Design and deliver internal knowledge-sharing sessions and training materials on AI automation solutions to improve team product fluency and sales readiness.
• Partner with product and leadership teams on solution positioning, sales enablement content, and go-to-market messaging for new feature releases.
• Contribute to proposal and RFP support by gathering business requirements and helping shape solution-fit narratives for prospective clients.
• Promote a culture of continuous learning by mentoring teammates and circulating industry insights, best practices, and solution updates.

Senior Learning Consultant at Great Learning (2025-04 – 2026-03)

• Advised prospective learners on professional certification and upskilling programs, aligning course recommendations with individual career goals.
• Managed the end-to-end consultative sales cycle from lead engagement through enrollment closure.
• Built and maintained strong client relationships to drive conversions and referrals.
• Maintained accurate pipeline and lead records to support forecasting and performance tracking.

Career Development Executive at Jaro Education (2024-08 – 2025-03)

• Counseled students and working professionals on higher-education and career advancement programs.
• Generated and qualified leads, conducted needs assessments, and presented tailored program options.
• Coordinated with academic and operations teams to ensure a smooth enrollment experience for clients.

Business Development Associate at BYJU'S & Aakash (2023-03 – 2024-07)

• Drove inside-sales conversations with prospective students and parents, presenting program value propositions.
• Achieved consistent lead-to-enrollment conversion through structured follow-up and objection handling.
• Collaborated with academic counselors to align product offerings with student learning needs.

Sales & Appointment Coordination Intern at S3 Medical Solutions

• Coordinated with the sales team on medical service outreach across multiple specialty hospitals.
• Booked and managed doctor appointments, maintaining accurate records and follow-ups.
• Facilitated smooth communication between doctors, hospitals, and internal teams.

B.E. in Biomedical Engineering (BME) – Hindusthan College of Engineering and Technology, Coimbatore — Anna University (2023)

HSC (Higher Secondary Certificate) – Syed Ammal Higher Secondary School, Ramanathapuram — State Board (2019)

SSLC – Infant Jesus Matriculation Higher Secondary School, Ramanathapuram — State Board (2017)