K Likhith
I am a aspiring candidate with MBA (HR And Marketing) and BBA Graduate who want to work in digital marketing job opportunities in a reputated organisation.
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About
MBA graduate (HR & Marketing) with hands-on experience in digital marketing, telecalling, and HR operations. Skilled in SEO/SEM, social media marketing, content strategy, and email marketing, with a strong foundation in data-driven campaign execution. Certified in Digital Marketing with working knowledge of Google Analytics, WordPress, and MS Office. Eager to contribute to brand growth and digital strategy initiatives in a dynamic marketing role.
Experience
Senior Telecalling Officer at HDB Financial Services Ltd. (2023-08 – 2024-05)
Managed high-volume outbound calls and customer communications with focus on service quality and collections.
- Managed high-volume outbound calls, consistently meeting and exceeding customer communication and service quality metrics
- Recovered outstanding payments across a portfolio of accounts, improving cash flow and reducing overdue balances for the organization
- Strengthened negotiation and communication skills through daily client interactions, supporting customer retention and satisfaction goals
- Collaborated with cross-functional teams to streamline collections processes, improving operational efficiency and achieving receivables targets on schedule
Education
Master of Business Administration in HR & Marketing – Vijayam Business School (2025)
Bachelor of Business Administration in Business Administration – Vijayam Science and Arts Degree College (2023)
Intermediate in MPC – Sri Vivekananda Junior College (2020)
Secondary School Certificate in SSC – King's English Medium School (2018)
