Kantha

Technical Writer with 8 years of experience, focusing on user-focused documentation in Agile settings. Experience creating User Guides, Admin Guides, Release Notes, and Online Help within sprint cycles, ensuring clarity, correctness, and adherence to style rules.

Technical Writer - NTT GDC India Private Limited

(2018-09)

• Create, edit, and manage various network process manuals, user manuals, to-do lists, and training manuals for new hires
• Design documents for consistency, completeness, and adherence to standards
• Maintain documents with standard/specific presentation requirements in addition to grammar and punctuation as defined by preferred Style Guides
• Edit and publish documents using client-specific tools, adhering to the Style Guide
• Ensure all content meets standard presentation requirements aligned with grammar and punctuation standards as defined by internal and external style guides
• Exposure to quality assurance-related documentation

Technical Writer - Synchronoss Technologies

(2014-05 - 2017-06)

Client: US-based Telecom company. Author, edit, proofread, publish, and update various documentation types for Software Products and Client Applications.

• Author, edit, proofread, publish, and update Manuals / End-user guides / Product Descriptions / Troubleshoot Guides / Help-texts for Software Products / Client Applications
• Author, edit, proofread, publish, and update User manuals/End-user guides/Product Descriptions/ Troubleshoot
• Improve editorial and visual standards for documents and recommend new design layouts and procedures
• Update/Revise published documents using client-specific tools, adhering to style guide standards
• Author different document types like System Instructions, Plan Rules & Call Guides for various clients
• Create Standard Operating Procedures (SOPs) by gathering the information from the Subject Matter Experts (SMEs)

Technical Writer - Collabera Technologies

(2013-11 - 2014-01)

Client: Leading Electronic manufacturing company.

• Edit and publish documents using client-specific tools, adhering to the Style Guide
• Ensure that all content meets standard presentation requirements as well as grammar and punctuation standards as defined by internal and external style guides

Master of Business Administration - Information Science - Manipal University

Bachelor of Arts - Manipal University