Kiran Fernandes

Detail oriented professional with 7 + years of experience in technical writing. Skilled in drafting content, inserting graphics and performing reviews. Seeking to contribute to better documentation.

Technical writer at Triumph India (2005-09 – 2007-06)

• Reviewed documentation [peer review]
• Converted document from Word to PPT
• Updated flipbook a per comments
• Created diagrams in Visio
• Reviewed developer documentation

Executive at Wipro Technologies (2007-07 – 2009-04)

• Reviewed maintenance training courseware as per style guide and modified it including layout as per checklist
• Reviewed knowledge base IT solutions for grammar
• Created an Excel sheet for words and replacements as per style guide
• Approved the solutions as language reviewer
• Solved 2 problem reports
• Created list of related topics

Technical writer at Unisys (2009-04 – 2009-07)

Programmer analyst at Cognizant Twechnology Solutions (2010-01 – 2011-07)

• Created draft documentation task topics for online help by going through requirements and application
• Reviewed IT KB solutions for grammar
• Did peer review of KB solutions for other writers
• Created draft user manual for an inhouse application by going through mockups and other input documentation
• Modified it as per team inputs
• Inserted screen captures
• Implemented review comments
• Created task documentation as per the input and application

Senior information developer at Triumph India (2011-09 – 2012-01)

• Reviewed documentation
• Converted documentation to FrameMaker format
• Attended scrum calls

Senior information developer at SAP Labs (2012-02 – 2012-08)

• Attended meetings with teams
• Drafted error messages and other messages for the application
• Created draft content for one topic of online help for application suite

Senior technical writer at Causeway Technologies (2014-01 – 2014-11)

• Reviewed documentation
• Created draft content for style guide
• Attended agile meetings
• Drafted content for the documentation sprint by going through Jira and meetings with developers
• Inserted screen captures with Jing
• Did UI text review

Senior technical writer at Microchip (2015-05 – 2015-08)

• Reviewed documentation

Manager cum technical writer at FIS (2016-05 – 2016-08)

• Reviewed documentation
• Created draft content for a topic
• Attended team meetings

Instructional designer at Karanji infotech (2017-07 – 2017-08)

• Reviewed PPTs and documents for grammar

Technical writer at Eitan software solutions (2019-07 – 2019-11)

• Created draft user manuals for web and mobile applications after hands on with applications in testing environment
• Inserted screen captures in the user manuals, Reviewed the UI and suggested changes
• Created draft functional spec documentation

Freelance instructional designer at Rebaca technologies (2020-01 – 2020-03)

• Reviewed the site content for grammar

Chapel guide at Saint Aloysius College (2025-11 – 2026-01)

• Explained the chapel visitors about the chapel and its paintings

B.E. in Electrical and Electronics – MIT, Manipal (2000 – 2004)

PUC in PCME – Saint Aloysius college (1997 – 1999)

SSLC – Milagres school (1996 – 1997)