Karthik Ravi

IT Support and Data professional with 2+ years of experience spanning technical support, data onboarding, and data quality validation, including work as an Implementation Engineer supporting production data and ML pipelines, and backend development internships building and validating data-driven applications. Skilled in SQL, structured data validation, and troubleshooting data ingestion and configuration issues across CSV/JSON data formats. Experienced working across Linux/Unix environments, Git-based version control, and Agile teams, with a track record of maintaining 95%+ client satisfaction while resolving technical issues and communicating with both technical and non-technical stakeholders.

Implementation Engineer at Jidoka Technology (2022-08 – 2024-04)

• Provided client technical support via email, chat, and calls, consistently achieving 95%+ client satisfaction scores while managing multiple concurrent technical workflows and troubleshooting production issues.
• Conducted comprehensive data quality checks, validation, and statistical analysis on large datasets; identified trends and anomalies to drive continuous data and process improvement.
• Experienced in Linux/Unix for server navigation, log monitoring, and data script execution on Ubuntu.
• Deployed updates and models to live/production environments and performed structured testing to validate functionality, stability, and performance before and after release.
• Analyzed and communicated complex technical data to both technical and non-technical stakeholders, bridging business requirements and technical implementation.
• Maintained accurate, well-organized documentation and version control on Git, ensuring correct branching, commit hygiene, and traceability of changes across implementation cycles.

Backend Developer Intern at Uniq Technology (2025-11 – 2026-06)

• Architected and optimized complex MySQL database schemas with advanced relationships, indexes, and queries, reducing query execution time by 40% and supporting high-performance applications
• Designed and developed scalable RESTful APIs, implementing CRUD operations, authentication, and robust input validation for production applications
• Leveraged Pandas and Excel for data manipulation, transformation, and analysis, preparing clean, validated data for reporting
• Collaborated with cross-functional teams using Agile methodologies, translating business requirements into technical solutions and managing version control with Git/GitHub

Backend Developer Intern at Shiash (2021-01 – 2021-05)

• Developed backend logic and integrated MySQL databases for project-based applications, implementing CRUD operations and data validation mechanisms
• Assisted in developing and testing RESTful APIs; gained hands-on experience in Git/GitHub workflows and Agile development practices

Master of Computer Applications in MCA – SRM Institute of Science & Technology

Bachelor of Computer Applications in BCA – SRM Institute of Science & Technology