Katta Pramod
Retail Operations Professional with 6+ years of experience
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About
Retail Operations Professional with 6+ years of experience in retail, hospitality, and food service operations. Experienced in managing multi-store operations, team leadership, inventory control, and sales performance. Currently overseeing 4 store locations and managing 35+ employees including shift managers and store managers.
Skilled in improving operational efficiency, training teams, increasing revenue, and ensuring high customer satisfaction. Seeking opportunities as Area Manager / Retail Operations Manager.
Experience
Store Manager - Temptations & Scoops Ice Creams - Hyderabad
(2024-01)
- Managing 4 store locations and supervising 35+ employees including shift managers and store managers.
- Overseeing daily operations including store opening/closing, cash handling, and sales monitoring.
- Monitoring sales performance and implementing strategies to increase revenue.
- Managing inventory levels, stock movement, and vendor coordination.
- Preparing monthly MIS reports including sales, expenses, and profitability.
- Ensuring high standards of customer service and store presentation.
Duty Officer - PVR INOX - Hyderabad
(2023-01 - 2023-12)
- Supervised daily operational activities ensuring smooth functioning across departments.
- Managed and coordinated a team of 15 employees.
- Executed merchandising and promotional activities to improve customer engagement.
- Assisted HR with recruitment, onboarding, and staff training.
- Monitored daily sales performance and prepared operational reports.
Supervisor - Bakersfun Pvt Ltd
(2022-03 - 2022-12)
- Handled petty cash and maintained accurate transaction records.
- Conducted inventory checks and coordinated stock replenishment.
- Trained new staff on operational processes and safety standards.
Team Leader - Reliance Retail
(2021-03 - 2022-02)
- Managed stock control, store replenishment, and inventory tracking.
- Conducted staff performance reviews and supported team development.
- Analyzed customer behavior and supported store sales growth.
Head Cashier - Spencer's Retail
(2018-02 - 2021-02)
- Managed daily cashier operations including opening/closing and cash audits.
- Prepared staff schedules based on peak hours and store traffic.
- Trained new cashiers and monitored transaction accuracy.
Education
MBA - Human Resources Management - Nelson Business School (2024) Hyderabad
Bachelor of Hotel Management - Hotel Management - Acharya Nagarjuna University (2022)
SSC - ZPH School (2015) Visakhapatnam
