Kaushal Lande
Process Associate
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About
Aspiring Data Analyst with a technical educational background and practical internship experience in data analysis and visualization. Currently working as a Process Associate, sharpening attention to detail, efficiency, and problem-solving skills in a professional environment. Actively seeking opportunities for a challenging entry-level or Associate Data Analyst position to apply my analytical abilities and contribute to data-driven organizational success.
Experience
Process Associate at Genpact (2025-03 – Present)
Currently working as a Process Associate in a ticket-driven, queue-based environment.
- Maintained high accuracy while working in a ticket-driven, queue-based environment, ensuring timely resolution and adherence to quality benchmarks
- Provided frontline operational support by reviewing, categorizing, and resolving content-related issues in accordance with defined SLAs and process guidelines
- Developed strong communication and customer-handling skills through consistent interaction with internal stakeholders, quality teams, and process leads
- Followed standard operating procedures (SOPs), compliance policies, and data privacy standards closely aligning with ITIL-based service desk practices
Intern at Codon's (2024-01 – 2024-07)
Performed Data Analysis using statistical approaches at a Tech Company.
- Performed Data Analysis using statistical approaches like Data Extraction, Cleaning, Preprocessing, and Visualization with the help of Python-implemented libraries like Pandas, Seaborn, Matplotlib, Scipy, etc.
- Created expressive Dashboards for accurate analysis using Power BI
- Worked on datasets with 800k+ records, successfully processing and visualizing the data, used in the near future predictive analysis on this data, achieving 96% accuracy
Education
Bachelor of Technology (B.Tech) in Information Technology (IT) – Priyadarshini Bhagwati College of Engineering (2020 – 2024)
Junior College (HSC) in Science – Major Hemant Jakate, Junior College of Science (2018 – 2020)
Schooling (SSC) – St.Paul High School (2004 – 2018)
