Kavya Ambalam

Customer-focused professional with 2 years of experience as a Customer Care Executive at Fives Digital. Skilled in customer support, client communication, problem-solving, and relationship management. Also experienced in Photo Editing (2 years) and Video Editing (1 year), creating high-quality visual content with strong attention to detail. Seeking opportunities to contribute both customer service and creative skills in a professional environment.

Customer Care Executive - Fives Digital

• Handled customer inquiries and provided timely support.
• Resolved customer concerns professionally and efficiently.
• Maintained customer records and follow-up communications.
• Ensured high levels of customer satisfaction.
• Collaborated with team members to improve service quality.

Photo Editor

• Edited product photos, album designs, social media content, and creative projects.

Video Editor

• Edited videos for digital platforms using professional editing techniques.

Bachelor of Arts (B.A.) - Journalism & Mass Communication