Khadar Sheriff
Business development Executive and Customer Care Executive
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About
Business Development and Customer Support professional with experience working across Indian and international markets. Skilled in customer relationship management, CRM platforms, lead generation, prospecting, customer communication, and follow-up management. Experienced in handling email, LinkedIn, phone, and other outreach channels while understanding customer requirements and building strong professional relationships. Strong communication, problem-solving, and customer-handling skills.
Experience
Business development Associate and Customer Care(Intern) at Weofy e-com india pvt ltd (2025-05 – 2025-10)
- Assisted in business development and customer support, handling customer interactions and understanding their requirements.
- Worked extensively with CRM tools to manage customer/prospect information, track leads, update records, and monitor follow-ups.
- Generated leads through international email outreach, targeting potential clients and maintaining professional communication.
- Conducted cold calls and follow-ups with prospects to understand requirements, qualify leads, and create business opportunities.
- Gained hands-on experience in CRM management, lead generation, customer relationship management, email outreach, cold calling, and sales support.
Business Development Executive | Customer Care at Dt Tech International (2025-10 – Present)
- Experienced in B2B and B2C business development and customer relationship management across both Indian and international markets.
- Experienced in managing CRM platforms, lead management, customer data, and sales pipelines.
- Skilled in handling customer communication through email, LinkedIn and other digital channels.
- Experienced in prospecting, lead qualification, follow-up management, and customer engagement.
- Developed personalized sales and customer communication strategies based on market and customer requirements.
- Skilled in understanding customer needs, addressing inquiries, and building professional relationships with prospects and decision-makers.
- Developed strong communication, problem-solving, and customer-handling skills through interaction with diverse customers and businesses.
Education
Bachelor of Computer Application – Sri Ganesh College of Arts & Science (2022 – 2025)
HSC – Sri Venkateshwara hr.sec school (2021 – 2022)
SSLC – Govt boys hr.sec school (2019 – 2020)
