Kodali Naveen

Dedicated AML / KYC Professional with 2+ years of experience in Anti-Money Laundering (AML), KYC remediation, transaction monitoring, sanctions screening, and regulatory compliance within the South African banking sector. Brings over 10 years of prior experience in IT Infrastructure, Technical Support, Systems Analysis, and Incident Management. Skilled in conducting forensic investigations, drafting STR/SAR reports, identifying suspicious financial activities, and supporting FATF and FICA compliance initiatives.

Strong analytical and problem-solving abilities with expertise in compliance systems, audit documentation, risk assessment, and stakeholder communication.

AML / KYC Analyst - Staunch IT Solutions – Client: WesBank (FirstRand Group) - South Africa

• Conducted forensic investigations into suspicious transactional activities and drafted Suspicious Transaction Reports (STRs) and Suspicious Activity Reports (SARs) in compliance with FICA regulations.
• Monitored real-time financial transactions to identify unusual patterns, potential money laundering typologies, and cross-border smurfing activities.
• Performed KYC remediation and Enhanced Due Diligence (EDD) reviews for high-risk customer accounts to ensure compliance with regulatory standards.
• Executed daily sanctions and Politically Exposed Person (PEP) screenings using global and local watchlists including OFAC and UN sanctions databases.
• Collaborated with compliance technology teams to optimize AML alert parameters, reducing false positives and improving investigation efficiency.
• Prepared monthly compliance reports, risk summaries, and financial crime trend analyses for senior stakeholders and management teams.
• Drafted detailed STR/SAR narratives using the "Five Ws" methodology to support regulatory investigations.
• Supported internal remediation initiatives aligned with FATF grey-listing requirements and strengthened legacy customer data integrity controls.
• Investigated cross-border transactions across the SADC region to identify potential exchange control violations and suspicious fund flows.
• Maintained accurate documentation, audit trails, and case management records in accordance with compliance and regulatory requirements.

IT Customer Support Analyst - Staunch IT Solutions – Client: WesBank - South Africa

• Analyzed recurring technical incidents and conducted root-cause investigations to improve system reliability and operational efficiency.
• Performed hardware and software compliance audits aligned with organizational security standards and POPIA data privacy requirements.
• Maintained detailed documentation of technical processes, security incidents, and audit trails.
• Consistently achieved and exceeded Service Level Agreement (SLA) targets for high-priority incidents and escalations.
• Served as the primary technical liaison for executives and corporate stakeholders by translating technical issues into business-focused solutions.
• Managed deployment of security patches, encryption tools, and system updates to strengthen cybersecurity controls.

Technical Support Analyst - CA Technologies

• Supported enterprise system upgrades and ensured minimal disruption to business operations.
• Provided technical assistance to internal users through phone, email, and in-person support.
• Installed, configured, and maintained software applications and peripheral devices.
• Delivered Level 1 and Level 2 technical support for escalated issues.
• Managed Microsoft Outlook and Outlook Express configuration, troubleshooting, and backup processes.
• Participated in enterprise rollout projects including Nimsoft, Lync, Office 365, and CSM.

Technical Support Engineer - TEKSYS India Ltd.

• Provided troubleshooting support for SAP and mainframe application issues.
• Managed user access provisioning and permissions for enterprise applications.
• Conducted operating system repairs, configurations, and system maintenance activities.
• Resolved advanced software, network, virus, spyware, and Outlook-related issues.
• Assisted with wireless network setup, router configuration, and connectivity troubleshooting.
• Diagnosed and resolved desktop, laptop, printer, and Windows operating system issues.

Technical Support Executive - Select Sys India Pvt Ltd.

• Delivered technical support to external users through calls, chats, and email communication.
• Installed and configured software applications and customer desktop systems.
• Diagnosed and resolved hardware, software, and network connectivity issues.
• Performed virus and malware removal using automated and manual remediation methods.
• Optimized computer system performance by removing unnecessary processes and applications.
• Supported Microsoft Office products including Excel, Word, and OneNote.
• Installed and configured Windows operating systems and printer devices.

Service Support Executive - Microland Pvt Ltd.

• Managed post-installation and commissioning service requests while maintaining customer service records.
• Monitored SLA compliance and coordinated issue resolution activities.
• Supported Western Digital hard drive formatting, restoration, and troubleshooting tasks.
• Assisted walk-in customers and coordinated service requests with internal teams.
• Supervised office operations in the absence of senior service personnel.