Komal Sokhi

Recruitment professional with 5 years of overall experience, 2 years in Customer support and 3 years in US IT and Non-IT recruitment. Experienced in managing large amounts of incoming phone calls, Generate sales leads, Identify and assess customers’ needs to achieve satisfaction, Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Used platforms like Zendesk Experienced in sourcing and screening candidates, explaining job roles clearly, and negotiating employment terms. Skilled in using various sourcing platforms and ATS.

Used VMS platforms like VectorVMS and Covendis to submit qualified candidates for State and Government roles ensuring complete accuracy in job alignment, candidate documentation, and compliance with client-specific guidelines. Strong leadership capabilities with a focus on team performance, task allocation, and continuous process improvement. Demonstrates strong communication and presentation skills, effectively explaining job roles and responsibilities to ensure precise candidate fit.

Known for a dedicated work ethic and a capacity to perform independently or in a team, consistently delivering results that exceed organizational expectations.

Lead Recruiter at Tryfacta INC (2025-06 – Present)

• Led and managed a team of 3-4 recruiters, overseeing daily activities, distributing job requisitions, and ensuring timely delivery of high-quality candidate submissions.
• Allocate job requisitions, monitor workload, and provide support in challenging roles or escalations.
• Provide guidance and performance feedback to team members to improve effectiveness.
• Act as a liaison between recruiters and management to align recruitment efforts with organizational goals.
• Maintain accurate reports and dashboards to track team performance.
• Used VMS platforms like VectorVMS and Covendis to submit qualified candidates for State and Government roles ensuring complete accuracy in job alignment, candidate documentation, and compliance with client-specific guidelines.
• Act as a liaison between hiring managers and candidates by monitoring, managing, and coordinating interview requests, updating interview statuses, and following up on feedback to ensure a seamless and timely hiring process.
• Ensure quality control by reviewing candidate submissions before they are sent to clients.

Lead Recruiter at Intellyk Inc. (2024-11 – 2025-06)

• Led and managed a team of 3-4 recruiters, overseeing daily activities, distributing job requisitions, and ensuring timely delivery of high-quality candidate submissions.
• Allocate job requisitions, monitor workload, and provide support in challenging roles or escalations.
• Provide guidance and performance feedback to team members to improve effectiveness.
• Act as a liaison between recruiters and management to align recruitment efforts with organizational goals.
• Maintain accurate reports and dashboards to track team performance.
• Used VMS platforms like VectorVMS and Covendis to submit qualified candidates for State and Government roles ensuring complete accuracy in job alignment, candidate documentation, and compliance with client-specific guidelines.
• Act as a liaison between hiring managers and candidates by monitoring, managing, and coordinating interview requests, updating interview statuses, and following up on feedback to ensure a seamless and timely hiring process.
• Ensure quality control by reviewing candidate submissions before they are sent to clients.
• Work directly on State and Government clients, managing both Technical and Non-Technical roles.
• Identify and source potential candidates through various channels, including job boards, social media, referrals, and industry events.
• Manage the entire recruitment lifecycle—from sourcing to onboarding—ensuring a seamless experience for candidates and clients.

Senior US IT Recruiter at Intellyk Inc. (2023-10 – 2024-10)

• Worked on State/ Govt. clients (Technical and Non-Technical)
• Identify and source potential candidates through various channels, including job boards, social media, and industry events
• To explain every job role and responsibilities to the consultant's and Screen them as per the job description
• Screen and interview candidates to assess their qualifications and fit for specific technical positions
• Negotiate wages/rates and other terms and conditions of the employment with employers, and sometimes with candidates.
• Manage the end-to-end recruitment process, including negotiating offers and coordinating onboarding.

Senior US IT Recruiter at Buzzclan LLC (2022-01 – 2023-10)

• Worked on State/ Govt. clients (Technical and Non-Technical)
• Identify and source potential candidates through various channels, including job boards, social media, and industry events
• To explain every job role and responsibilities to the consultant's and Screen them as per the job description
• Screen and interview candidates to assess their qualifications and fit for specific technical positions
• Negotiate wages/rates and other terms and conditions of the employment with employers, and sometimes with candidates
• Manage the end-to-end recruitment process, including negotiating offers and coordinating onboarding
• Build and maintain a network of qualified candidates for future job opportunities
• Collaborate with hiring managers to understand their technical staffing needs and provide guidance on market trends and talent availability.

Customer support Executive in Voice and Non-voice process(Airtel Corporate) at Kochartech Pvt. Ltd. (2020-07 – 2022-01)

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

10th – C.B.S.E

12th – C.B.S.E

BBA – GNDU

MBA in HR – GNDU