Kranthi Mailapalli

Seeking to grow my career by taking up a leading role in HR by working on new HR processes and policies coupled with their implementation.

Team Lead at Avis Hospitals (2025-02 – Present)

• Led a team of telecallers to achieve daily and monthly targets.
• Handled patient inquiries and scheduled hospital appointments.
• Monitored team performance and provided training to improve call efficiency.
• Maintained records of patient interactions and follow-ups to ensure service quality.
• Coordinated with doctors and hospital staff to streamline communication.

Recruiter at Nice Designers (2024-01 – 2025-01)

• Sourcing candidates (linkedin, indeed, referrals)
• Screening resumes and conducting initial interviews
• Coordinating interviews with hiring managers
• Managing job postings
• Negotiating offers and closing candidate

Master of Business Administration in HRM and RM – Gayatri Vidya Parishad College for Degree & P.G. Courses, Visakhapatnam (2024-05)

Bachelor of Science in Computer Science – VMC Degree College, Visakhapatnam (2021-07)

Intermediate in MPC – SVVP AS Raja Junior College, Visakhapatnam (2018-03)

SSC – AP Model School, Visakhapatnam (2016-03)