Kritika Singh

Detail-oriented logistics professional with strong analytical skills and a focus on optimizing shipping operations. Experienced in coordinating shipments and supporting process improvements to enhance efficiency and customer satisfaction. Quick to adapt in fast-paced environments with a commitment to accuracy. Eager to contribute to a reputed organization while building expertise in supply chain management.

Global Dangerous Goods Desk/ Specialist Junior Executive - OCEAN NETWORK EXPRESS

(2024-11)

• Manage end-to-end DG shipment approvals for global trade lanes, ensuring 100% compliance with IMDG Code and carrier policies
• Review and approve 500+ DG bookings monthly, validating DGDs, UN numbers, packing groups, and hazard classes before vessel acceptance
• Verify packaging, marking, and labeling for hazardous cargo to meet IMDG regulations and prevent shipment rejections
• Conduct DGD audits and risk assessments to identify hazards and implement preventive safety measures
• Interpret and apply amendments to IMDG Code 41-22, ensuring bookings align with latest regulatory changes
• Flag and rectify misdeclared hazardous cargo during pre-booking checks to prevent safety incidents and penalties
• Resolve complex DG issues for high-risk and restricted cargo, reducing booking delays and ensuring on-time vessel loading
• Streamline DG booking approval workflow, reducing average processing time from 48 hours to 24 hours for urgent cargo
• Standardize DGD review process for Class 1-9 cargo, improving first-time approval rates and cutting rework time
• Monitor stowage and segregation compliance on vessel loading plans for IMDG-sensitive cargo
• Develop quick-reference guides for POL/POD restrictions to enable faster decision-making for sales and booking teams
• Utilize EDI and BACS platforms to process shipment data, monitor cargo status, and maintain accurate records
• Generate weekly DG compliance reports tracking KPIs like approval TAT, rejection reasons, and volume trends
• Handle system exceptions in ONE's booking platform related to DG commodity codes and UN number validations
• Maintain DG violation database to track recurring shipper errors and support customer education initiatives
• Coordinate with vessel planners, GCAA, port authorities, and booking offices for safe DG transport across global networks
• Liaise with carrier DG desks to secure special approvals for limited quantity and excepted quantity shipments
• Provide DG acceptance guidance to shippers for POL, POD, and transshipment ports, improving documentation quality
• Advise key accounts on compliant DG packaging solutions, reducing customer escalations
• Facilitate emergency response support by providing accurate DGD and container details during port incidents
• Act as primary contact for DG queries from terminals, depots, and vessel operators during port operations
• Spearhead DG documentation audits, container update and reducing shipment rejections by 30% through proactive error identification
• Train and mentor new team members on DG procedures, documentation standards, and system workflows

Masters of Science - Analytical chemistry - K J Somaiya college of Science & Commerce (2022 - 2024)

Bachelor of Science - chemistry - K J Somaiya College of Science & Commerce (2019 - 2022)

HSC - I.D.U.B.S Junior College (2016 - 2018)

SSC - Saraswathi High School (2016)