Team shift Leader at Marks & Spencer (2023-04 – 2026-06)
- Manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience and support your store manager with HR processes!
- Help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities.
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Resolved complex customer enquiries, disputes, and complaints.
- Oversaw stock control to maintain sufficient inventory levels and minimize waste.
Team Leader at The Co-Operative Group (2022-05 – 2023-02)
- Manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience and support your store manager with HR processes!
- Help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities.
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Resolved complex customer enquiries, disputes, and complaints.
- Oversaw stock control to maintain sufficient inventory levels and minimize waste.
Vehicle Damage Assessor at IFFCO TOKIO General Insurance company Limited (2017-01 – 2022-03)
It shall be the duty of every Licensed Surveyor and Loss Assessor to investigate, manage, quantify, validate and deal with losses (whether insured or not) arising from any contingency, and report there on to the insurer or insured, as the case may be all Licensed Surveyors and Loss Assessors shall carry out the said work with competence, objectivity and professional integrity and strictly adhere to the code of conduct as stipulated in the Regulations
- Duties and Responsibility- Maintaining congeniality and neutrality without jeopardizing the liability of the insurer and claim of the insured.
- Conducting inspection and re-inspection of the property in question suffering a loss
- Examining, inquiring, investigating, verifying, and checking upon the causes and the circumstances of the loss in question including extent of loss, nature of ownership and insurable interest
- Surveying and assessing the loss on behalf of insurer or insured and assessing liability under the contract of insurance.
- Recommending applicability of depreciation, percentage, and quantum of depreciation
- Giving reasons for repudiation of claim in case the claim is not covered by policy terms and conditions.
- Taking expert opinion, wherever required.
Vehicle Technician at Narmada cars Pvt. ltd (2012-01 – 2016-12)
This firm is regarding Toyota Bharat Motor sales and after service the entire district. Reporting to the General Manager and Body & paint in charge in the body shop.
- Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
- Inspect vehicle computer and electronic systems to repair, maintain and upgrade.
- Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity.
- Schedule future maintenance sessions and advise motorists on good vehicle use.
- Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks).
- Provide accurate estimates (cost, time, effort) for a repair or maintenance job.
- Keep logs on work and issues.
- Maintain equipment and tools in good condition.
