Kruthika Kruthika

Operations Officer with 4+ years of experience in managing Financial operations, includes disbursement of loan, RTGS & E-NACH activation, Proven track record of increasing efficiency, reducing risk, and enhancing customer satisfaction. Skilled in banking operations, risk management, and team leadership.

Operations Manager - Manappuram Home Finance - Shivamogga

(2022-06 - 2026-05)

As a Operations Manager at Mannapuram Home Finance Ltd, responsibilities include overseeing daily operations and ensuring efficient service delivery. This role involves managing a range of operational tasks, coordinating with various departments, and addressing customer queries effectively. Attention to detail and strong communicating skills are essential in maintaining high standards of service and compliance

• Streamlined operational processes, to enhance efficiency and reduce turnaround times.
• Ensured adherence to regulatory requirements and company polities.
• Trained new stall members on operational procedures and best practices.
• Collaborated with team members to resolve, Complex customer Issues promptly.
• Utilized Microsoft Office tools to prepare reports and presentations for management.

Bachelor of Computer Applications - Computer Applications - Kuvempu University (2018-06 - 2020-06)