Kunal Parate

Results-driven Recovery Executive with 5+ years of experience in debt recovery, collections management, customer relationship handling, payment follow-ups, and financial service operations. Proven expertise in recovery processes for leading financial organizations including Mahindra Finance, Tata Motors Finance, Bajaj Finance, IDFC Bank, and L&T Finance. Skilled in dispute resolution, customer retention, documentation, reporting, and target achievement.

Strong ability to manage client interactions, resolve payment issues, and maintain professional relationships while ensuring compliance with company policies.

Recovery Executive - Mahindra & Mahindra Financial Services Ltd. - Nagpur, India

(2023-10)

• Conduct strategic recovery efforts for critical outstanding payments within the specialized SBC and CV sectors.
• Manage proactive customer follow-ups and direct field payment collection activities to minimize delinquency.
• Maintain comprehensive recovery records and ensure transparent, timely reporting updates to management.
• Coordinate effectively with clients for transactional settlement accounts and amicable dispute resolution.
• Support the consistent achievement of monthly recovery throughput and performance targets.

CRE (CV Collection) - Tata Motors Finance Ltd. - Nagpur, India

(2021-03 - 2022-08)

• Managed CV commercial vehicle collection processes and ensured highly timely payment recovery runs.
• Maintained clear, accurate documentation logs and formal collection verification records.
• Coordinated productively with high-risk customers regarding long overdue payments and structured settlements.
• Assisted team leadership in successfully achieving broad departmental collection and closing goals.

Recovery Executive - Sai Seva Agency (Bajaj Finance) - Nagpur, India

• Handled assigned customer recovery cases and tactical payment collection activities across target areas.
• Managed multi-channel client communication paths and disciplined tracking follow-up processes.
• Assisted senior analysts in maintaining complete customer records and detailed status recovery reports.

Recovery Executive - Maa Sharda Agency (IDFC Bank) - Nagpur, India

• Conducted strategic field recovery operations for critical retail loan repayments and balance profiles.
• Coordinated directly with defaulting customers regarding their outstanding dues and technical timeline closures.
• Maintained daily field recovery documentation matrices and structured compliance reports.

Recovery Executive - Bajaj Finance Agency - Nagpur, India

• Managed end-to-end recovery pipelines and collection activities for diverse finance accounts portfolios.
• Followed up systematically with retail customers to ensure timely repayments and prevent portfolio degradation.
• Supported the swift field resolution of payment-related technical issues and transaction discrepancies.

Recovery Executive - Unique Finance Service (IDFC) - Nagpur, India

• Performed targeted debt recovery cycles and localized collection operations within strict compliance boundaries.
• Managed customer interaction pipelines and structured field payment negotiations to maximize yield.
• Maintained updated tracking records of daily collection activities and ongoing account recovery status.

Recovery Executive - Taj Finance Service (L&T Finance) - Nagpur, India

• Handled extensive recovery operations and multi-tier customer collections loops for high-volume accounts.
• Ensured timely follow-ups and robust payment recovery rates across assigned regional territories.
• Assisted operations divisions in achieving target operational goals and institutional recovery metrics.

Bachelor of Commerce - B.Com Final - Yashwantrao Chavan Maharashtra Open University (YCMOU) (2016)

ITI - Diesel Mechanic - National Council for Vocational Training (NCVT), Mumbai Board (2014)

Higher Secondary Certificate - HSC - Maharashtra State Board (2013)

Secondary School Certificate - SSC - Maharashtra State Board (2011)