Shivani Sawarkar
Senior Executive
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About
Operations professional with experience in client servicing, KYC processing, and financial operations in Equity and Mutual Fund segments. Skilled in handling client queries, onboarding, documentation, and regulatory compliance. Experienced in working on platforms like NSE NMF and CVL KRA.
Experience
Senior Operations Executive - Sapphire Broking Ltd - Nagpur, Maharashtra
(2026-02 - 2026-05)
- Managed client KYC processes for Equity and Mutual Fund operations.
- Handled client queries and resolved operational issues efficiently.
- Worked on NSE NMF and CVL KRA platforms for onboarding and KYC updates.
- Maintained compliance and ensured accurate documentation processing
- Client onboarding forms creation for KYC process
- Ensuring SEBI, NSE, BSE, and KYC compliance
- Verifying PAN, Aadhaar, bank proof, and signatures
- Handling IPV (In-Person Verification) processes
- Processing SIP and mutual fund transactions
- Assisting in insurance policy issuance and renewals
- Supporting cross-selling activities
Operation Executive - Profitmart Securities Ltd - Nagpur, Maharashtra
(2025-03 - 2026-02)
- Opening Demat and trading accounts
- Verifying KYC documents and client details
- Processing account modification and closure requests
- Handling CDSL/NSDL related activities
- Activating trading segments (Equity, F&O, Currency, Commodity)
- Maintaining client records and documentation
- Daily data entry and CRM updates
- Preparing MIS and operational reports
- Checking transaction accuracy
- Monitoring pending forms and approvals
- Solving client queries related to trading accounts
- Assisting with password reset and login issues
- Helping clients with fund transfer and payout requests
- Providing account statements and reports
- Coordinating with dealers and relationship managers
- Ensuring SEBI, NSE, BSE, and KYC compliance
- Verifying PAN, Aadhaar, bank proof, and signatures
- Handling IPV (In-Person Verification) processes
- Processing SIP and mutual fund transactions
- Assisting in insurance policy issuance and renewals
- Supporting cross-selling activities
- Communicating with internal departments
- Following up with clients for pending documents
- Coordinating with DP teams and exchanges
Relationship Manager - Bonanza Portfolio LTD - Nagpur, Maharashtra
(2024-04 - 2025-03)
- Opening Demat and trading accounts
- KYC verification and documentation
- Handling account modification/closure requests
- Assisting clients with login, trading, and DP-related queries
- Coordinating with exchanges and depository systems
- Explaining mutual fund products to clients
- Processing SIP and lump-sum investments
- Tracking portfolio and redemption requests
- Updating KYC and FATCA details
- Generating reports and statements
- Selling life insurance and general insurance products
- Assisting clients with policy issuance and renewals
- Motor insurance quotation and policy comparison
- Claim support and documentation follow-up
- Premium collection coordination
- Data entry and CRM updates
- Daily reporting and MIS work
- Coordination with internal departments and brokers
- Ensuring regulatory process completion
Financial Consultant - Icici Prudential Life Insurance Ltd - Nagpur, Maharashtra
(2022-06 - 2024-01)
- Explaining life insurance and financial products to clients
- Helping customers with financial planning solutions
- Selling products like term insurance, Ulip, retirement plans, and child plans
- Coordinating with brokers and channel partners
- Generating and converting leads into business
- Handling customer documentation and policy support
- Achieving monthly or quarterly sales targets
Account Executive - Medicine Market - Nagpur
(2020-01 - 2021-12)
Education
Master of Business Administration - Master Of Business Administration - KDK COLLEGE OF ENGINEERING AND MANGEMENT (2020-04 - 2022-12)
Bachelor of Commerce - B-COM - KAMLA NEHRU MAHAVIDYALYA (2017-02 - 2020-08)
