Lakshmi Aby

I am a customer relationship executive with over 10+ years of experience seeking a full-time position in the field of customer service, sales and communications where I can apply my skills for continuous improvement.

Tele Calling Sales Executive - Bajaj Finance

(2021)

• Outbound calls with customers
• Sales and promotion of credit cards
• Maintain customer relations and provide guidance.

Tele Calling Customer Executive - Allsech Technologies

(2021 - 2021)

• Inbound tele calling with customers
• Maintain database on call records and reviews

Customer Relationship Executive - Elmar Builders

(2011 - 2020)

• Developed a strong communication bridge with the customers.
• Effectively communicate with clients over a telephone, face to face and written manner.
• Maintained an accurate and current database about all the customers involvement with the company.
• Managed company's sales accounts.
• Created campaigns for promoting company's products.
• Increased company's turnover sales as well as yearly profit

Sales Executive & Team Lead - Baskin Robbins

(1995 - 2002)

• Developed a sales profile strategy to increase the customer demand of the company's products.
• Spearheaded a viral campaign for one of the company's new products.
• Lead a team of 5 employees to increase their efficiency and meet customer requirements in a better manner

12th Class - YWCA Matriculation School, Trichy, Tamil Nadu (1994)