Loyola Raj

Full Stack HRBP with 7 years of progressive HR leadership, partnering with business leaders across a 650-employee, globally distributed workforce spanning ERP, IT Solutions, and cross-border operations. Proven in independently owning the complete HR value chain — talent acquisition, payroll & statutory compliance, HRBP advisory, workforce analytics, employee relations, and organisational development — without external HR support. Recognised for translating business strategy into people outcomes through data-driven interventions, AI-augmented HR delivery, and a hands-on stakeholder partnership model.

Seeking to scale impact as an HRBP / HR Manager in a high-growth, technology-forward environment.

Senior HR Generalist — Full Stack HRBP (Sole HR) - Client Linx Software Pvt. Ltd. (CLSS Labs) - Chennai

(2019-07)

ERP & IT Solutions | 650+ Employees | Global Operations

• Owned end-to-end payroll for 650+ employees across India and global locations — salary disbursements, final settlements, leave encashment, gratuity, and investment declarations.
• Ensured continuous PF, ESI, and government portal compliance; processed Medical and LTA reimbursements bi-monthly with 100% accuracy across all jurisdictions.
• Drove end-to-end recruitment across technical, functional, and leadership roles via Naukri, LinkedIn, Indeed, and Times Job; led 15+ campus drives annually.
• Achieved 80–90% offer acceptance rate through stakeholder-aligned hiring and a structured candidate experience model.
• Designed structured onboarding — joining formalities, induction programmes, and early engagement interventions — for both domestic and global joiners.
• Facilitated full appraisal cycle — KPI-setting, mid-year check-ins, and annual performance reviews — in close partnership with business leaders globally.
• Orchestrated internal knowledge-sharing, external soft skills training, and quarterly Best Performer recognition programmes across all employee segments.
• Navigated complex grievances, inter-departmental conflicts, vendor disputes, and termination cases with discretion and legal rigour across domestic and global teams.
• Administered POSH policy and ICC compliance; refreshed HR policies in line with evolving Indian labour legislation and global employment standards.
• Represented the organisation at labour court; managed NDAs; conducted ISO audits and published regulatory-compliant HR calendars.
• Curated year-round engagement across 650+ employees — cultural events, town halls, recognition programmes, and team offsites spanning multiple geographies.
• Deployed data-driven retention strategies by analysing attrition patterns and proactively engaging at-risk talent populations across business units.
• Leveraged Greythr dashboards and Power BI to deliver monthly workforce analytics to leadership — headcount, attrition trends, hiring velocity, and engagement metrics.
• Maintained HRIS data integrity across employee lifecycle records, leave balances, payroll inputs, and compliance registers for a 650+ global workforce.
• Used Claude, ChatGPT, and Gemini to draft HR policies, offer letters, warning letters, and employee communications — reducing drafting TAT significantly while maintaining accuracy.
• Leveraged AI to craft precise, bias-reduced JDs and generate structured screening criteria, improving quality-of-hire outcomes.
• Applied AI to craft empathetic, legally sound responses to sensitive employee queries, grievance acknowledgements, and appraisal correspondence.
• Used AI platforms to stay current on Indian labour law, New Labour Codes, DPDP Act, and global HR best practices — translating insights into policy updates.
• Partnered directly with the Managing Director and department heads as a trusted people advisor — aligning HR interventions with global growth, team scaling, and performance imperatives.
• Drove workforce planning, succession pipelines, and org-design discussions for a globally distributed workforce across India and international locations.
• Facilitated quarterly business reviews with people analytics dashboards — translating workforce trends into actionable talent and retention strategies for leadership.
• Led change management initiatives around organisational restructuring, policy harmonisation, and cultural integration across geographies.
• Managed cross-border employee lifecycle — onboarding, transfers, global compensation benchmarking, and multi-jurisdiction statutory compliance.
• Navigated international employment norms and Indian labour law simultaneously, ensuring risk-free people operations across geographies.
• Coordinated with global stakeholders on hiring, offboarding, and employee engagement across time zones and cultural contexts.

Master of Social Work (MSW) - Human Resources - Sacred Heart College (Autonomous), Tirupattur (2019)

Bachelor's Degree - Loyola College, Vettavalam (2017)