M Prakash

To utilize my technical skills for achieving the target and developing the best performance in the organization. I would like to implement my innovative ideas, skills and creativity for accomplishing the projects.

Assistant Manager (Fleet & Workshop - Maintenance for Battery operated vehicles) at URBASER SUMEET (Contract with Greater Chennai Corporation) (2020-11 – 2025-06)

• Designing and developing EV charging systems and developing EV charging management solutions.
• Preparing testing and validation plans, check sheets to conduct various communication checks between EV charging infrastructure.
• Preventive maintenance activities on EV charging stations in a timely manner.
• Replacement of faulty components, network testing, configuration of system etc.
• Health and Safety (OHS) guidelines, standards and prevailing WSH management systems.
• Managing various charging methods (CHADEMO, CCS etc.) and protocols (OCPP, PLC, CAN, SOAP, JSON etc.)
• Managing in electrical safety and test methodology, as according to Indian Standards or IEC standards.
• Handling the High Voltage DC power systems, energy storage, inverters, motors, cabling & routing, charging, troubleshooting, System design.
• Implementing & Preventing maintenance.
• Create an Inventory and timetable, delegate the tasks, update the schedule and collect the feedback.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Maintain an effective service system in customer Service center regularly to ensure efficient working throughout working hours.
• Maintain knowledge on dealer issues and inform relevant departments in all these matters and send it to Central/Regional Desk Customer Services.
• Assist all team members to follow established dress code, maintain punctuality and cleanliness as per company directives in service facility.
• Administer check lists, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
• Perform and conduct move-in and move-out inspections to ensure proper enactment of service rules in facility.

Senior Service Engineer at IIT (Indian Institute of Technology Madras) Sub-contract of Network Diesel Sales and Service (Authorized Dealer for Crompton Greaves Generator) (2019-01 – 2020-03)

• Develop electrical expenditures priority and equipment and appliance maintenance procedures.
• Support construction management in emergency repair and restoration of systems.
• Install new equipment according to customer requirements and perform initial testing and optimization procedures to ensure correct and efficient operation.
• Disassemble malfunctioning equipment when necessary to locate broken parts, and complete repairs using specialized tool.

Assistant Service Manager (Electrical) at POKMA AUTOMOBILE (Authorized Dealer "TATA" Motors) (2015-09 – 2018-12)

• Analyze break/fix issues and work with empathy and a sense of urgency to deliver solutions to meet customer/partner needs.
• Resolve technical service issues according to standard processes and procedures.
• Ensure all critical cases or highly complex situations are escalated to senior staff members for a quick resolution.
• Log all service data required fortracking
• Ensure all customers receive prompt and courteous support enabling the highest possible customer satisfaction.
• Travelled globally for equipment installations, upgrades, troubleshooting, and efficiency improvement.
• Delivered debugging and electrical troubleshooting when necessary. Maintain and service critical power supply equipment and associated electrical equipment.

Electrical Supervisor at SAMARAKSHANA PROPERTY SERVICES PVT LTD (Authorized Dealer for "KOHLER" Generator) (2013-03 – 2015-08)

• Conduct routine quality audits to ensure work is progressing per specifications.
• Avoid construction delays by efficiently following through with all site inspections.
• Support construction management in emergency repair and restoration of systems.
• Implement procedures to improve process efficiency and reduce project duration.
• Train and promote continued education for all onsite crew members.
• Evaluated plans and specs during the schematic design of preconstruction.
• Performed regular job site observations to provide direction for all personnel.
• Provides oversight of communication and network operations including testing, installation, and maintenance.
• Maintains records, prepares reports, and composes correspondence relative to the work.

Diploma in Electrical and Electronic Engineering – Thiru Seven Hills Polytechnic College (2012)

SSLC – S.D.A. Mat. Hr. Sec. School (2009)