Maddy Murali
Senior Customer Support Engineer
Talent
PuducherryMember since September 4, 2026
Safety InductionSafety TrainingPTW (Permit to Work) systemsRisk AssessmentJob Safety AnalysisSystem AdminSelf-motivatedHard workerTime punctualityConducting Safety Training
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Safety InductionSafety TrainingPTW (Permit to Work) systemsRisk AssessmentJob Safety Analysis
About
I am the type of person who enjoys and thrives upon challenges both inside and outside the working environment. I feel I have a positive approach and outlook, along with belong both organized and innovative within the workplace.
Experience
Senior Customer Support Engineer - INTEK SECURITY SYSTEM - ITC Trichy
(2025-09)
Fire and Safety (Facility Team Member) - SODEXO (JIPMER SITE) - Pondicherry
(2018-09 - 2025-08)
- Inspecting and maintaining testing of fire pump system.
- Maintaining Log & Documentation of all Records & Reports.
- Check and inspecting the while running the jockey pump, Hydrant pump, Sprinkler pump, and Fire DG.
- Documentation of all fire protection system.
- Reports on work status/problem areas/needs on a Weekly & Monthly basis.
- Responsible for 80 buildings Fire Fighting and Fire Protection systems in Jipmer Hospital site.
- Maintains record of PPE's and PPE's training.
- Inspecting and testing of fire alarm system.
- Maintains records of all emergencies and ensures provision of reports on major fire occurrences.
- Conducting fire mock drill for every month.
- Conducting and testing firefighting accessories like fire hose cabinet, fire extinguisher, fire hydrant cabinet etc.
- Preparing monthly checklist (Fire Extinguisher, Fire hydrant, & fire pump room)
- Fire alarm systems monitoring to all buildings.
- Fire alarm complaints rectified to earliest
- Conducting Safety Induction
- Conducting weekly tool box Meeting
- Hazard identification, Analysis & its control
- Implementing different types of PTW (permit to work) systems
- Preparation of Emergency plan.
- Ensuring proper PPE's
- Accident Investigation & Reporting
- Risk Assessment.
- Following all General electrical rules
- Suitable lighting arrangements at night work
- Separate storage of hazardous chemicals
- Weekly inspecting for 5S activities.
- Monitoring First Aid Kits
- Keeping proper sign boards in site.
- Providing proper PPE's for Suitable jobs.
- Preparing Accident and incident investigation report & records
- Communication and transport evocation & head counting
System Admin - Premraj Publicity Pvt Ltd. - Pondicherry
(2016 - 2017)
Education
B.E - CSE - Dr.Pauls Engineering College (ANNA UNIVERSITY) (2015)
NEBOSH - HSE LEADERSHIP
IOSH - MANAGING SAFELY
Diploma - Fire and Industrial safety Management
H.S.C - Govt Higher Sec School Pondicherry
Skills
Senior Customer Support Engineer


