Madhur Kulkarni

Results-driven Healthcare & Operations Management Professional with 10+ years of experience leading overall hospital/facility operations, clinical and non-clinical administration, manpower management, and statutory compliance. Proven track record in driving NABH accreditation, quality initiatives, and business development while optimizing multi-lakh budgets. Skilled at leading large-scale teams (90+ members) including administrative, medical support, and maintenance staff.

Strong expertise in coordinating with municipal authorities and regulatory bodies to ensure seamless hospital efficiency, patient care standards, and business growth.

Operations & Facility Head - Basra Operations / Healthcare Facilities - Mumbai

(2024-07)

• Lead overall facility operations, clinical & non-clinical administration, and high-standard patient care services.
• Drive NABH compliance and quality initiatives, implementing standardized SOPs, infection control, and audit readiness across all departments.
• Manage manpower and department scheduling, supervising 90+ clinical support, administrative, and maintenance personnel.
• Maintain 100% statutory compliance with local municipal authorities (BMC/FDA/Fire & Safety/Biomedical Waste Management).
• Drive business development strategies to expand patient volume, enhance occupancy rates, and improve hospital revenue.
• Manage operational budgets, vendor contracts, procurement, and facility maintenance to ensure maximum cost-efficiency.

Senior Administrative Manager / Unit Operations Lead - SAB Group / Facility Ops - Mumbai

(2023-03 - 2024-07)

• Managed day-to-day administration, facility safety, and large-scale operational activities across complex shifts.
• Led and supervised a multi-disciplinary team of over 90 staff members, driving accountability, productivity, and service excellence.
• Handled vendor negotiations, supply chain logistics, and contract management, cutting overall operational overhead by 12%.
• Enforced safety protocols, statutory norms, and quality control systems across all operational units.

Operations Manager - Seventh Sense Facilities - Mumbai

(2020-09 - 2022-11)

• Managed facility budgets, resource planning, and third-party vendor relationships.
• Streamlined administrative workflows, reducing operational turnaround times and improving resource utilization.
• Directed inventory tracking, emergency response readiness, and logistics management across multiple site units.

Operations & Administrative Executive - D2R - Mumbai

(2018-02 - 2020-06)

• Coordinated statutory records, daily administrative documentation, and audit trail preparations.
• Maintained expenditure tracking systems, departmental budgets, and resource logs.

Corporate Operations & Data Specialist - TCS | Infosys | eClerx

(2011 - 2017)

• Delivered high-level MIS reporting, compliance analysis, process optimization, and operations support.

Bachelor of Commerce - B.Com - Sangmeshwar College