Madhuri

Strategic HR Leader with 18+ years of experience across India, UAE and the USA, driving Hire-to-Retire (H2R) transformation, digital HR innovation and presales HR solutioning for consulting and technology-led organizations. Proven in building agile HR models, implementing digital HR ecosystems (SAP SuccessFactors, Zoho People, Zoho Payroll, HAWK HR, AI analytics) and aligning people strategy with business growth. CHRO-level leadership experience leading HR automation, workforce transformation and leadership development.

Expertise in global workforce management for 3,000+ employees, compliance, succession planning and engagement. Delivered measurable impact including 22% improvement in retention and 98% reduction in payroll errors through automation and experience-driven HR initiatives.

Chief Human Resource Officer (CHRO) at Skynet Management Services (2023-10 – Present)

Job Responsibilities: Panamera consulting, Lucro Plastecycle

• Driving enterprise HR strategy, digital transformation and hire-to-retire lifecycle excellence.
• Proven expertise in building scalable HR frameworks aligned to business growth and operational efficiency.
• Led ESG-driven, sustainability-focused workforce and culture transformation initiatives.
• Spearheaded strategic talent acquisition, diversity, employer branding and leadership development programs.
• Built succession planning, workforce planning and leadership pipelines across organizations.
• Drove digital automation to enhance efficiency, accuracy and data-driven decisions.
• Partnered with business leaders on presales, client solutioning and people initiatives.
• Strengthened governance through HR policies, compliance and performance management.
• Fostered high-performance, inclusive and future-ready organizational cultures.
• Delivered business-aligned HR leadership across consulting, services and enterprise environments.

AVP – HR and Administration at Jain Estate Marketing Services Pvt Ltd (2022-06 – 2023-09)

• Managed the entire Employee Life Cycle, from hiring to retirement.
• Initiated and coordinated training programs based on needs analysis to enhance
• Conducted site visits and provided management feedback to improve the work environment.
• Redesigned HR policies and documentation to align with company guidelines and culture.
• Shared HR updates and communications with employees to ensure transparency.
• Managed employee relations to reduce attrition and foster workplace harmony.
• Mediated and resolved employee-related issues, ensuring appropriate action.
• Processed payroll, addressed queries and ensured statutory compliance (PF, ESIC, PT, MLWF, TDS, Gratuity, Bonus, GMC).
• Monitored performance evaluations and provided feedback from department heads.
• Prepared HR reports and metrics for management to support decision-making.

HR Head at Skynet Management Services (2019-11 – 2022-05)

• Led the entire hiring process from job advertising to candidate selection.
• Handled onboarding, exit formalities, HRIS and issued HR
• Managed workforce allocation and HR operations for clients
• Maintained attendance records and tracked leave balances.
• Redesigned HR policies to align with company guidelines.
• Organized training programs based on needs analysis to improve workforce skills and efficiency.
• Processed monthly payroll, salary slips and ensured statutory compliance.
• Addressed employee grievances, resolved complaints and implemented feedback mechanisms.
• Gathered feedback from employees and line managers to improve performance tracking.
• Prepared reports, maintained employee databases, processed reimbursements and reported directly to the CEO.

HR Manager at IDC Technologies Solutions (I) Pvt Ltd (2015-12 – 2019-04)

Job Responsibilities: for Wipro Infotech, Standard Chartered

• Managed resource and asset-related matters for clients.
• Handled grievances, queries and policy-related concerns for employees.
• Maintained employee and asset records, generating MIS reports.
• Conducted performance assessments and submitted reports to management.
• Monitored deployment and return of assets at client sites.
• Managed vendor payments and tracked office bills.
• Screened resumes, coordinated interviews and conducted orientation programs.
• Initiated and managed post-selection background verification requests.
• Provided feedback management to enhance the work environment, employee satisfaction.
• Managed exit formalities, settlements and the entire separation process.

Senior Executive HR at CMS Computers Ltd (2008-02 – 2015-12)

Job Responsibilities: for CMS Traffic Systems Ltd. ATC Project

• Resume screening, interviews, orientation and post-selection documentation.
• Ensured thorough verification of candidates before onboarding and managed joining formalities.
• Managed HRIS, maintained employee records and prepared MIS and relevant reports.
• Tracked attendance and managed accurate leave balance records for all employees.
• Served as ATC Project SPOC for employee grievances, queries and policy matters.
• Coordinated the performance appraisal process for all employees.
• Provided management feedback to foster a positive and efficient work environment.
• Initiated exit formalities, conducted exit interviews and ensured smooth off boarding.
• Coordinated training programs based on needs analysis to improve skills and efficiency.
• Provided salary inputs, generated salary slips and coordinated with consultants for statutory submissions (PF, ESIC, PT, TDS, MLWF).

CHRO - Chief Human Resources Officer Programme – IIM Lucknow (2025-08)

MBA in HR & Business Management – RA DAV College, Mumbai (2023-05)

M.Com in HR Management – Ramanand Arya DAV College, Mumbai (2020-05)

PGDHRM – Prin. L.N.

Welingkar

Institute of Management, Mumbai (2012-09)

PhD in HRM & Business Administration – Savitribai Phule Pune University (2005-08)