Mahendran T

A competent, hardworking, and dedicated professional, offering an impressive 20 years & 3 months leadership background in the field of Sales & Marketing, Logistic Operation, Customer Service and Admin & Operation. A flexible and sincere worker and an excellent team leader with a positive approach, who believes that the formula for success is hard work, dedication, and the determination to excel. A willing and teachable learner, who strives for perfection and believes in 'zero-error' service delivery.

Operation Manager – Logistic, Warehouse Management, Administration, Dealer Management & Procurement at Universal Fertiliser Corporation (2015-11 – Present)

• In-charge of Administration and operations pertaining to ten branches.
• Dealer and sub-dealer management.
• Management of wagon clearance operation.
• Online reporting of wagon clearance for effective cost control
• Plan and execute the logistic, warehouse and Transport
• Tracking of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Planning for warehouse, plan routes and process shipments
• Training related to the Warehouse and EHS
• Checking related transporter information and authenticity of the respective transporters for cost-effective and safe delivery of the goods.
• Coordinating with the team for timely delivery of goods to customers.
• Stock and cash audit.
• Claims Audit and Credit management.
• Verification and auditing of monthly claims sent to the companies.
• Coordinating with branch managers about weekly and monthly reports, which are verified and forwarded to the Executive Director.
• Planning the purchase from the suppliers by verifying the stock position.
• In charge of ensuring prompt cheque payments to the suppliers.
• Preparing Quotation for negotiation with the Company
• Coordinated for Green Leaf Audit at BASF
• Coordinating for claim audit & process in IVP

Assistant Manager- Admin & Operation at Rentokil Initial (2010-09 – 2014-12)

• Successfully brought about outstanding and remarkable increase in Sales and Collection, Coimbatore branch being the best in India for its DSO.
• Maintained the customer service efficiency at 99.9%.
• Was selected as one of the best Managers and received recognition for the same at the 'Country Management Development Programme - 2012', conducted for best performing managers in India.

Territory Sales officer at Hindustan Unilever Limited (HUL) (2008-01 – 2010-09)

• STAR PERFORMER AWARD FOR THE MONTH OF AUG'08 – SEP'08.
• STAR PERFORMER AWARD FOR THE YEAR 2009.
• Highest ever sales at TNSA 2 (1050 devices in one month)
• Highest ever sales at KLSA for the month of July – Aug '09
• Highest ever sales at Palakkad & Thrissur (new sales record done for the same).
• Maintained the customer service efficiency and moved from 48% to 98%.
• Overall, in CDO operation, highest sales for the month Sept'09 –Oct '09
• Promoted PWE's to TL and ZSO's to TSO's

Assistant Branch Manager at WWICS (2007-10 – 2008-01)

Territory Manager at WWICS (2006-04 – 2007-10)

Marketing & Business Development Executive at WWICS (2004-12 – 2006-04)

• EARNED A FREE TRIP TO CANADA AS AN AWARD FOR TOP PERFORMANCE

Bachelor of Engineering in Mechanical – PSG Institute of Technology (1998)