Mahima

MBA (Operations & Marketing) candidate with hands-on experience in customer interaction, data handling, and process support. Skilled in supply chain fundamentals, data analysis, and operational coordination, with proficiency in Excel. Demonstrates strong problem-solving ability, process orientation, and effective communication. Seeking to contribute to supply chain operations, process optimization, and analytics-driven decision-making.

Customer Support at EDUKON DIGITAL (2025-02 – 2025-07)

• Interacted with potential customers to understand their needs and respond to queries
• Assisted in resolving customer concerns and guiding them through services
• Maintained clear and professional communication via calls and messages
• Supported lead generation by engaging and qualifying customer inquiries

MBA in Operations and Marketing – Dr. A.P.J. Abdul Kalam Technical University, Lucknow (2024 – 2026)

B.Sc. in Agriculture – Mahatma Gandhi Kashi Vidyapith (2017 – 2020)

12th in PCB – UP Board (2015 – 2016)

10th – UP Board (2013 – 2014)