Rakshith S J

MBA candidate and McKinsey Forward graduate with hands-on experience coordinating cross-functional teams, gathering requirements, and driving deliverables to deadline across Infosys BPM, Riteway Projects, and Edunet Foundation. Track record of 100% SLA adherence, process automation, and stakeholder management across operations, finance, and technical teams. Proficient in Advanced Excel, SQL, Python, and Power BI/Tableau for tracking project KPIs and reporting status to stakeholders.

Comfortable managing multiple priorities, coordinating between internal and external parties, and taking a project from requirements through to a working outcome.

AI Intern (Virtual Internship) at Edunet Foundation with IBM SkillBuild (2026-07 – 2026-08)

Undergoing structured training in AI, machine learning, and data analysis, applying a product and delivery mindset to scope and build a working tool from a real end-user problem. Driving the AI Financial Insights Dashboard as capstone project — defining requirements, prioritizing features, and taking the build from concept to a functional prototype end-to-end.

Intern – Accounts & Business Promotion at Riteway Projects Pvt Ltd (2026-06 – 2026-08)

• Handled basic accounting entries and bookkeeping in Tally ERP, supporting accurate day-to-day financial records.
• Supported business promotion activities alongside the sales and marketing team to aid client outreach and engagement.

Process Executive at Infosys BPM Limited (2023-11 – 2024-11)

Select Portfolio Service — Mortgage Operations · Financial Services

• Owned end-to-end resolution of 100–200 complex financial transactions daily (loan payoffs, NSF, bankruptcy cases) with zero compliance deviations, maintaining accuracy under high-stakes, deadline-driven conditions.
• Used automated MIS dashboards to track 10–15 agents against operational KPIs, contributing to 100% SLA adherence and a ~30% cut in manual reporting time — direct experience with the status tracking and reporting central to project coordination.
• Led root-cause analysis on escalated issues, coordinating with legal, compliance, and operations stakeholders to resolve cases end-to-end within SLA — cross-functional coordination under deadline pressure.
• Nominated Best Performer within first 6 months for analytical rigor and measurable operational impact.

MBA in Finance & Marketing – Dayananda Sagar University (2024 – 2026)

B.Com in Finance & Accounting – Surana Evening College (2020 – 2023)