Mamta Kashyap
E-Commerce Manager
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About
Results-driven E-Commerce Manager with experience in marketplace operations, product listing, catalog management, inventory control, and customer support. Skilled in Amazon, Flipkart, Myntra, Ajio, Nykaa, Microsoft Excel, and digital marketing. Experienced in managing end-to-end marketplace operations, optimizing product listings, and driving efficient e-commerce growth.
Experience
E-Commerce Manager at Abhushanam Pvt. Ltd. (2026-01 – Present)
- Created and managed product listings for jewellery from scratch, including product titles, descriptions, specifications, attributes, SKUs, barcodes, images, and complete catalog creation.
- Managed the company website and online marketplaces (Amazon, Flipkart, Myntra, Ajio & Nykaa), handling catalog updates, inventory, pricing, SEO optimization, and overall marketplace operations.
Customer Care Executive at Himaira Global Pvt. Ltd. (2025-01 – 2026-01)
- Managed customer support through calls, emails, chat, and WhatsApp while processing orders, returns, and coordinating with logistics partners.
- Assisted with product listings on online marketplaces, maintained product catalogs, updated inventory and pricing, and prepared operational reports using Microsoft Excel.
Education
Master of Business Management – AMITY UNIVERSITY (2026-01)
Bachelor of Business Management – KURUKSHETRA UNIVERSITY (2022-01 – 2025-01)
– Panipat Institute of Engineering & Technology (PIET)
