Mukesh kumar

Results-oriented E-commerce Manager with a decade of experience enhancing online businesses on major Indian marketplaces. Proficient in B2C, B2B, D2C, and Quick Commerce ecosystems, driving revenue growth via optimized cataloging, promotions, ads, and data-backed strategies. Experienced in managing end-to-end operations, inventory planning, warehouse functions, and MIS reporting using Unicommerce, Vinculum, Magento, and Browntape.

E-commerce Manager - TEEN TEEN Cosmetics | Forever Beauty Care India LLP

(2024-05)

• Led comprehensive marketplace operations across Amazon, Flipkart, Snapdeal, Nykaa, Myntra, Meesho, Smytten, and Q-commerce platforms, ensuring regulatory compliance and optimal performance.
• Analyzed market trends and customer behavior to develop and execute B2B, B2C, D2C, and Quick Commerce strategies, driving consistent growth across channels.
• Planned and executed sponsored ads, promotional campaigns, discounts, and offers, improving product visibility, conversions, and overall brand presence.
• Led end-to-end cataloging and listing operations, ensuring accurate product information and high marketplace visibility.
• Monitored stock levels, coordinated replenishment, and optimized inventory turnover to prevent stock-outs and overstock situations.
• Oversaw warehouse operations including order processing, dispatch, returns, RTO/RTV management, ensuring timely fulfillment and customer satisfaction.
• Generated and analyzed MIS reports on sales, inventory, and returns to track performance, identify gaps, and support data-driven decision-making.

Assistant Manager in E-commerce - MATT LOOK & HALF N' HALF

(2021-11 - 2024-03)

• Strategized and implemented sponsored advertisements, promotional initiatives, discounts, and offers to boost product visibility, drive conversions, and elevate brand recognition.
• Managing multiple marketplaces such as Shopify, Amazon, Flipkart, Snapdeal, Meesho, Nykaa, Purplle, Reliance, and others for B2C, B2B, and D2C segments.
• Maintaining accurate and appealing product listings to enhance customer experience.
• Strategizing and executing promotions, offers, Planning product discounts, lightning deals, coupons drive sales, and sponsored ads to attract customers and boost sales.
• Analyzing online marketing trends for B2B, B2C, and D2C segments to identify growth opportunities.
• Analyzing inventory, returns, and sales data to make informed decisions.
• Ensuring efficient inventory management to meet customer demands and minimize returns.
• Managing order processing, shipping, and returns efficiently to ensure customer satisfaction.

Assistant Manager in E-commerce - Swiss Beauty

(2019-07 - 2021-11)

• Oversaw various marketplaces, handling listing challenges, payment reconciliations, and enhancing account efficiency.
• Managed all the marketplace like Website, Amazon, Flipkart, Snapdeal, Meesho, Myntra, Cloudtail, Nykaa, Purplle, etc.
• Managed the Marketplaces like Website D2C, B2C & B2B.
• Catalog Hygiene and Product Listing Single & Bulk.
• Promotions & Offers Planning, PLA, Campaigns & Sponsored Ads.
• Discount Planning, Light Deals & Coupon Planning.
• Strategy Planning, Implementation for Business Growth.
• Online business strategies, Team Coordination, Outsourcing.
• Inventory Management & Operational Activities.
• Manage Operation team - Order process, Shipping & Dispatched.
• Order analysis - Order process and Order fulfillment.

Assistant Manager - Action Shoes

(2015-02 - 2019-02)

• Manage all the marketplace like Amazon, Flex, Flipkart, FBF, Snapdeal, Paytm, Gofynd, LimeRoad, Shopclues, Rediff, Ebay, Jabong, Myntra, Cloudtail, Reliance Retail, EZ Mall, Shoekonnect, B2B & B2C etc.
• Product Catalogue & listing Creation (Single & Bulk).
• Promotion & Offer planning, PLA (Product Listing Ads).
• Discount planning, Campaign Strategy, Lighting Deal, Coupon.
• Inventory Management & Operational Activities.
• Handling Software for Marketplace: - Uniware Software for Order Process, Inventory Management.
• Magneto Software For the website live.
• Data Manage, Data analysis, create Mis Report, Daily Run Rate.

Sr. Process Associates - Suntec Web Services Pvt. Ltd.

(2013-09 - 2015-02)

• Creation and formulation of daily, monthly, yearly reporting review formats to monitor as per customer requirement.
• Online Inventory checking process for the availability of the product and update the correct inventory.
• New catalog listing products with specific content and upload on website by Magento and other software.
• Analyzing the data and summarizing a final report specifically for the client.
• MIS reports are generated daily/weekly monthly.

M.A - Political Science - University of Delhi (2010 - 2013)

B.A(H) - Political Science - University of Delhi (2006 - 2009)

Higher Secondary - C.B.S.E Board (2005 - 2006)

Matriculation - C.B.S.E Board (2003 - 2004)