Manasvi Ravada

Dedicated and result-oriented BBA graduate with a strong foundation in business management and data visualization. Proven ability to handle customer relations in high-pressure corporate environments and a keen interest in leveraging analytical tools like Power BI to drive business insights. Committed to professional growth through continuous learning and effective teamwork.

Customer Service Support – International Voice Process - First Source Limited

(2025-07 - 2026-04)

• Managed high-volume international client interactions, delivering exceptional service and technical guidance to ensure consistent customer satisfaction.
• Maintained precise operational records within the CRM system, ensuring data accuracy and facilitating seamless information flow across teams.
• Analyzed business workflows to identify bottlenecks and collaborated with management to implement improved service delivery protocols.
• Developed professional resilience and adaptability while navigating the complex requirements of a global corporate environment.

Bachelor of Business Management - BBA - Aditya Degree College (2022 - 2025)

Intermediate - BiPC - Sri Chaitanya Junior College (2020 - 2022)

10th CBSE - Sri Chaitanya Techno School (2020)