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Manish Singh

Manish Singh

F&B Professional

Talent
DelhiMember since September 23, 2026
Food and beverage serviceFront office operationsGuest relations managementRoom inventory managementProperty operations oversightLuxury guest experienceTeam supervisionBudget controlVendor coordinationService recoveryP&L managementStaff schedulingPerformance managementComplaint resolution
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Food and beverage serviceFront office operationsGuest relations managementRoom inventory managementProperty operations oversight

About

Hospitality professional guiding service flow, guest engagement, and team execution across Food & Beverage outlets. Builds consistent dining standards by coordinating service teams, supporting outlet performance, and keeping operations steady during peak periods. Prepared for Food and Beverage Manager responsibility through restaurant, outlet, and coffee shop leadership.

Experience

General Manager - Hammerzz indore - Indore

(2026-03)

  • Coordinate front office and guest service activities to support smooth daily operations and consistent guest experiences.
  • Oversee room inventory and property readiness to align availability with occupancy needs and service expectations.
  • Lead team supervision across departments to keep service delivery consistent during peak business periods.
  • Monitor guest feedback and respond to complaints with timely service recovery and clear follow-up.

General Manager - Impresario Entertainment Pvt.Ltd. (SOCIAL LLP) - Indore

(2021-02 - 2025-07)

  • Manage 400 guest interactions per day while maintaining consistent service standards and issue follow-up.
  • Lead front office operations and room inventory management to keep arrivals, occupancy, and room allocation aligned.
  • Coordinate food and beverage service with property operations to maintain smooth daily guest flow across the venue.
  • Monitor staff scheduling, performance, and service recovery to support reliable coverage and faster complaint resolution.
  • Maintain vendor coordination and budget control to support day-to-day procurement and operating discipline.
  • Support luxury guest experience through clear communication, polished service delivery, and steady on-site presence.

Outlet manager - BEST WESTERN PLUS O2 (MISFIT) - Indore

(2019-03 - 2021-12)

  • Supervised food and beverage service, guest relations, and complaint resolution across daily outlet operations.
  • Coordinated staff scheduling, performance management, and team supervision to keep service coverage consistent.
  • Maintained room inventory management and property operations oversight to support smooth guest turnover.
  • Improved luxury guest experience by aligning vendor coordination with service standards and daily operational needs.

Restaurant manager - Royal Plaza New Delhi - New Delhi

(2018-11 - 2019-02)

  • Supervise front-of-house staff, assign daily duties, and support smooth food and beverage service.
  • Coordinate guest relations, respond to special requests, and create a polished luxury guest experience.
  • Monitor room inventory needs, align supply levels with demand, and support efficient property operations.
  • Track revenue performance, maintain budget control, and support P&L management for the restaurant operation.
  • Schedule staff, coordinate vendors, and keep front office operations aligned with daily restaurant needs.

Restaurant Manager - ST LAURN PUNE - Pune

(2017-10 - 2018-10)

  • Coordinated food and beverage service to maintain smooth dining operations and timely guest support.
  • Handled guest relations management by resolving complaints promptly and supporting a polished dining experience.
  • Oversaw staff scheduling and team supervision to keep service coverage aligned with restaurant demand.

FOOD & BEVERAGE EXECUTIVE IN COFFEE SHOP (24/7) - THE LALIT HOTEL BARAKHAMBA NEW DELHI - New Delhi

(2015-03 - 2017-05)

  • Coordinated daily food and beverage service across the coffee shop to maintain prompt delivery and a polished guest experience.
  • Handled guest queries and complaints with clear communication, supporting service recovery and smoother front-line operations.
  • Supported front office operations by coordinating with hotel teams and maintaining reliable room inventory updates.

Butler - THE TAJ PALACE NEW DELHI - New Delhi

(2013-06 - 2015-01)

  • Coordinated front office operations, room inventory, and arrival readiness for high-touch guest stays.
  • Delivered luxury guest experiences through proactive service recovery, complaint resolution, and discreet communication.
  • Supported vendor coordination, staff scheduling, and property operations oversight for smooth daily service.

Butler - THE LEELA PALACE NEW DELHI - New Delhi

(2012-10 - 2013-05)

  • Managed guest relations with polished communication and responsive follow-up to maintain a high-touch stay experience.
  • Handled room readiness, inventory checks, and coordination with front office teams to support smooth arrivals and departures.
  • Delivered food and beverage service with attention to presentation, timing, and guest preferences.

Hotel Operational Trainee - THE OBEROI GRAND KOLKATA - Kolkata

(2011-05 - 2012-07)

  • Coordinated guest relations, resolving complaints promptly and maintaining a polished luxury service standard.
  • Tracked room inventory and property readiness, aligning housekeeping handoffs with front office activity.
  • Assisted food and beverage service teams with guest-facing coordination and smooth outlet operations.
  • Collaborated on staff scheduling and vendor coordination to support daily hotel operations.

Education

Bachelor in hotel Management (BHM) - Food & Beverage Service - NSHM school of Hotel Management DURGAPUR (2011-05)

Bachelor in hotel Management (BHM) - West Bengal University (2011-05)

Intermediate - B.I.E.C Patna (2005-05)

Matriculation - CBSE - DMPS School (2003-05)

Skills

F&B Professional

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