Pochavaniprem Yadav
Professional F&B Captain
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About
Hospitality professional with 8+ years of experience in luxury hotels and fine dining. Skilled in mixology, Food and Beverage, operations, and guest service excellence. Recognized for delivering premium guest experiences, team leadership, and compliance with international hygiene standards.
Experience
Bar Captain - Sheraton Jumeirah Beach Resort, Dubai - Dubai
(2025-01)
- Deliver premium beverage service in a high-volume luxury resort, maintaining 5-star standards.
- Craft bespoke cocktails and mocktails based on guest preferences and seasonal ingredients.
- Provide personalized service to VIP and repeat guests, ensuring satisfaction and loyalty.
- Manage inventory, stock control, and bar hygiene compliance.
- Train junior staff in cocktail preparation and service excellence.
- Supervise daily bar and floor operations, coordinating with service and kitchen teams to ensure smooth and timely.
F&B Service Expert - Sheraton Jumeirah Beach Resort, Dubai - Dubai
(2022-12 - 2024-12)
- Delivered world-class service across fine dining, lounge, and banquet outlets.
- Maintained menu and beverage expertise to upsell premium items.
- Handled POS, billing, and guest requests with accuracy and professionalism.
- Ensured HACCP and hygiene compliance at all times.
- Led section operations by assigning tables, monitoring service flow, and supporting staff to ensure seamless guest experience during peak hours.
- Coordinated with kitchen and bar teams to ensure timely order delivery, resolving service delays and guest concerns efficiently.
Waiter - Raddisson Blu, India - India
(2019-09 - 2020-12)
- Welcomed guests, escorted them to tables, and provided menu guidance including specials, ingredients, and allergy information.
- Prepared tables with linens, cutlery, and glassware, ensuring a clean and elegant dining setup.
- Took accurate food and beverage orders using POS and communicated details clearly to kitchen and bar teams.
- Served dishes and beverages following proper service standards while ensuring presentation quality.
- Proactively upsold menu items and delivered attentive service to enhance guest satisfaction.
- Maintained dining area cleanliness, monitored table turnover, and resolved guest requests promptly.
Waiter - Golkonda Hotel - Hyderabad, India
(2017-08 - 2019-08)
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
- Maintained a clean and professional appearance and dining area for guest satisfaction.
- Delivered excellent customer service and prompt food and beverage delivery.
- Washed dishes and restocked the bar line for continued fast service capabilities.
- Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials.
- Took customer orders and entered them into the point-of-sale system.
- Created coffee and other beverages and prepared food products.
- Kept the restaurant, line, and backroom clean and tidy at all times.
Education
Bachelor - Hotel management - Issta International Institute of Hotel Management Warangal (2015 - 2018)
Higher Secondary College - Sahasra Junior College (2013 - 2015)
