Manisha Pandey

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

H R Assistant at Aarna Diagnostic Centre (2025-07 – Present)

• Collaborated in team setting to handle daily assignments and challenges.
• Maintained employee files and records.
• Dealt professionally with issues and complaints, helping develop and implement successful resolutions.

ECHS and TPA Coordinator at Shri Mahant Indiresh Hospital (2015-08 – 2025-07)

• Handling hospital empanelment with TPAs and insurance company.
• Preparing and submitting empanelment documents.
• Managing cashless and reimbursement insurance cases.
• Claim follow-up and resolving queries and denials.
• Developed proficiency in ECHS BPA (UTIITSL) software and used skills regularly to complete assignments.

Computer Operator at CMI Hospital (Combined Medical Institute) (2011-08 – 2015-04)

• Handling team filing, data entry and record keeping.
• Interacted professional with guests, staff and general public.
• Handling emails and documents.
• Stayed collected and calm during difficult situations and interactions.

Master of Business Administration (MBA)-Distance in Human Resource Management (HR) – Jaipur National University (2014-07 – 2016-06)

Bachelor of Commerce in B.Com – H.N.B Garhwal University (2011-07 – 2014-06)

Higher Secondary in 10+2 – S.G.R.R Public School-CBSE Board (2011-03)

Secondary School – S.G.R.R Public School-CBSE Board (2009-03)