Manishankar Ray

HR Business Partner with 9+ years of experience across Banking, BFSI, and NBFC organizations, specializing in HR business partnering, talent management, manpower and workforce planning, employee relations, performance management, and end-to-end employee lifecycle management from onboarding to exit. Proven track record of partnering with senior business leaders and zonal/regional stakeholders to shape the people agenda, drive organizational culture and change management, and deliver measurable outcomes including 2,000+ annual hires, a 25% reduction in hiring TAT, and HR support for 3,600+ employees across 7 states. Skilled in attrition analysis and retention strategy, grievance handling, HR policy implementation, recruitment and HR analytics/dashboards, and building high-performance, compliant, and engaged workforces in fast-paced lending and retail banking environments.

HR Manager at Baroda Global Shared Services Ltd. (2023-11 – Present)

• Partner with senior business leaders and zonal/regional stakeholders across 7 states to shape the people agenda, driving manpower planning, talent management, and HR generalist support for a workforce of 3,600 employees, leading and coaching a 6-member HR team.
• Design and implement HR and recruitment strategy across key banking and lending verticals including Home Loans, Auto Loans, Gold Loans, Business Loans, Rural & Agri Banking, Specialized Lending, and RAPC (Retail Assets Processing Centre), supporting business expansion goals.
• Drive employee lifecycle management from onboarding to exit for 150–200 new hires per month, along with 300+ lateral hires annually and internal movements, ensuring seamless integration of critical and niche talent.
• Lead attrition analysis and retention strategy initiatives, improving engagement and reducing early attrition through structured onboarding, employee connect, and grievance handling practices.
• Own the end-to-end performance management cycle for 3,500 employees, including goal setting, mid-year and annual reviews, and structured feedback, in partnership with business leaders.
• Track and improve recruitment and workforce metrics (Time to Hire, Time to Fill, hiring TAT, SLA adherence), achieving a 20–25% reduction in TAT and delivering HR dashboards on attrition, headcount, and productivity for data-driven decision-making.
• Champion DEI, organizational culture, and ethical practices across regions as part of broader change management and employee engagement efforts.

HR Manager at Jana Small Finance Bank (2022-12 – 2023-09)

• Served as HR Business Partner to Retail Banking and Sales leadership, aligning manpower planning and talent acquisition strategy with business growth objectives.
• Managed employee relations, grievance resolution, HR operations, compliance, and employee engagement across multiple branches.
• Partnered with business leaders on workforce productivity and hiring effectiveness, supporting stakeholder management at the regional level.
• Led recruitment reporting, learning and development initiatives, and cross-branch HR governance.

HR Manager at Bajaj Finserv Ltd (2022-03 – 2022-11)

• Managed end-to-end recruitment and workforce planning across Sales, Credit, Rural Banking, and Operations functions within an NBFC environment.
• Achieved hiring SLA of 10–15 days through recruitment governance and stakeholder management with business leaders.
• Built sourcing and talent pipeline strategies using LinkedIn Recruiter, Naukri, referrals, and social hiring.
• Tracked recruitment KPIs including TAT, offer-to-joining ratio, and hiring conversion to support business talent needs.

Talent Acquisition Specialist at Essaindia Pvt Ltd (2021-02 – 2022-03)

• Managed end-to-end recruitment for engineering and corporate positions.
• Built sourcing pipelines through LinkedIn Recruiter, Naukri Resdex, referrals, and social media.
• Improved recruitment reporting through ATS and recruitment dashboards.
• Supported employee engagement initiatives and onboarding programs.

Recruiter at Infoera Software Services Pvt Ltd (2014-11 – 2018-11)

• Delivered full-cycle recruitment for IT positions including Java, Python, PHP, Frontend, Backend, and Full Stack technologies.
• Utilized Boolean Search, X-Ray Search, and semantic sourcing techniques to identify niche talent.
• Managed candidate lifecycle from sourcing through onboarding.

MBA in Human Resources – ICFAI University (2019 – 2021)

B.Tech in Computer Science – Biju Patnaik University of Technology (2010 – 2014)

+2 Science – Council of Higher Secondary Education (CHSE) (2008 – 2010)

10th – Central Board of Secondary Education (CBSE) (2007 – 2008)