Manju Anala

Learning Experience & eLearning specialist with 16 years of experience leading the design and delivery of enterprise learning programs, including digital learning, on-demand learning, VILT, ILT, microlearning, blended learning, onboarding, compliance, and product training.

Staff Instructional Designer / Media Developer at ServiceNow, India (2022-07 – Present)

• Manage end-to-end learning solution design and development, from learning needs analysis and requirements gathering through deployment and evaluation, owning both instructional strategy and visual design.
• Design and develop blended learning experiences across ILT, VILT, eLearning, microlearning, short learning videos, performance support resources, and on-demand digital learning solutions to meet diverse learner and business needs.
• Conduct LNA and TNA to identify performance gaps, define measurable learning objectives, and recommend learning solutions aligned with business and organizational goals.
• Partner with SMEs, product teams, and business stakeholders to translate complex technical concepts into engaging, learner-centric experiences that drive performance outcomes.
• Leverage AI tools such as Claude to create custom HTML and CSS-based learning components, interactive experiences, simulations, assessments, and learner support tools that extend beyond standard authoring tool capabilities.
• Develop scalable learning programs for global audiences, ensuring accessibility, consistency, and alignment with adult learning and instructional design best practices.
• Utilize Articulate Storyline 360, Rise 360, Vyond, Camtasia, Synthesia, Figma, and Adobe Creative Suite to create high-impact learning content and multimedia assets.
• Apply ADDIE and SAM methodologies to manage projects, streamline development workflows, and ensure instructional effectiveness and stakeholder satisfaction.
• Drive AI-enabled learning development efficiencies through reusable templates, workflows, and content-generation approaches that reduce development time while maintaining quality.

eLearning Developer at Novartis, India (2021-05 – 2022-07)

• Designed and developed engaging eLearning solutions for internal employees and global client audiences, supporting a variety of learning and business initiatives.
• Created interactive web-based training (WBT) programs using Articulate Storyline, Rise 360, Vyond, Adobe Photoshop, Adobe Illustrator, and Camtasia.
• Collaborated with instructional designers, SMEs, and stakeholders to transform complex content into effective, learner-centric digital learning experiences.
• Developed multimedia assets, simulations, software demonstrations, assessments, and learning interactions to enhance learner engagement and knowledge retention.
• Managed localization and version control of eLearning courses, successfully adapting English training content into 18 languages for global deployment.
• Ensured quality, consistency, and adherence to branding and instructional design standards across multiple learning projects and deliverables.

UI / Visual Designer at Sumedha IT, India (2017-11 – 2021-03)

• Designed user interface layouts, icons, and visual assets for web and eLearning applications, ensuring consistency with brand and usability guidelines.
• Collaborated with instructional designers and developers to translate wireframes and content outlines into polished, learner-friendly visual designs.
• Created graphics, illustrations, and layout templates for training modules, presentations, and marketing collateral using Adobe Photoshop and Illustrator.
• Maintained design consistency and visual quality standards across multiple concurrent projects.

UI / Visual Designer at Sanbay, India (2015-05 – 2017-11)

• Designed user interfaces and visual layouts for digital learning and web-based products, focusing on usability and visual clarity.
• Partnered with cross-functional teams to develop icon sets, graphics, and templates that supported consistent branding across projects.
• Produced storyboards and visual mockups to guide development of interactive and multimedia content.

E-Learning Specialist at FactSet Research Systems Inc. (2011-06 – 2012-05)

• Developed eLearning courses and training materials to support employee onboarding and product knowledge for financial technology audiences.
• Built interactive assessments, simulations, and multimedia content using authoring tools to support self-paced learning.
• Coordinated with subject matter experts to gather content and translate technical financial concepts into accessible training materials.

Graphic Designer at Next Education Pvt. Ltd (2010-04 – 2011-04)

• Designed graphics, layouts, and visual content for K-12 digital education products and print materials.
• Created illustrations and visual assets to support interactive learning content aligned with curriculum requirements.
• Worked closely with content and instructional teams to ensure visual designs supported learning objectives.

Software Engineer (Multimedia) at Instancy Software Pvt. Ltd (2007-03 – 2009-01)

• Developed multimedia components and interactive modules for an eLearning authoring platform.
• Built and tested software features supporting multimedia content creation, playback, and packaging for online courses.
• Collaborated with product and QA teams to troubleshoot and resolve multimedia rendering and functionality issues.

Associate Programmer (Multimedia) at STAM Multimedia Pvt. Ltd (2005-02 – 2006-03)

• Assisted in developing multimedia applications and interactive content using authoring and animation tools.
• Supported programming and testing of multimedia modules for training and presentation projects.
• Contributed to graphics and animation production for client projects under senior programmer guidance.

Bachelor of Computer Applications in Computer Applications – Kuvempu University, India (2000 – 2004)

Multimedia – Arena Multimedia (2004 – 2005)