Manoj Kumar

creative thinking abilities strategic thinking abilities verbal communication skills knowledge of e-commerce platforms marketing skills analytical skills content strategy knowledge advertising skills team management skills project management skills interpersonal skills search engine optimisation (SEO) knowledge

-Monitor key operational metrics across cataloguing, merchandising, pricing, order fulfilment, returns management cost management.

• Entire Panel Management including

Inventory Analysis

Logistics, Pick-Up and Returns management

Advertising Management

Payment Reconciliations and claims management

Customer Service Management

Reviews and Seller Ratings Improvement Process Management

Raising Disputes and grievances

Onboarding to various marketplaces, FBA/FA/Smart operational models

I have 7+Years of experience as Ecommerce Manager with brands/marketplaces or related agencies is mandatory

• Understanding of pricing, promotion and marketing/advertising strategies for online channels with hands-on experience
• Well-versed in MS-excel
• Familiarity to e-commerce operations and processes is mandatory
• Relationship management with counterparts on marketplace/online channels

I have completed BE computer science engineering