Mansi Sharma

M.Com graduate with experience in banking operations, data management, and administrative processes. Proficient in Microsoft Excel, Tally Prime, and Zoho Books with a strong understanding of accounting principles, financial documentation, and record management. Seeking an opportunity as an Accountant or Accounts Executive to contribute analytical, organizational, and financial management skills.

Business Relationship Executive - SBI Cards and Payment Services Ltd - Ludhiana

(2024-12 - 2025-09)

• Managed credit card application documentation and ensured 100% KYC compliance.
• Maintained accurate customer records and processed financial documentation.
• Assisted customers with billing inquiries, EMI plans, and account-related issues.
• Handled transaction-related queries while adhering to banking procedures and regulatory requirements.
• Prepared daily activity reports and maintained operational data using Microsoft Excel.

Recruiter - Lavya Associates

(2024-09 - 2024-11)

• Talent Sourcing: Sourced and screened 100+ candidates for IT and non-IT roles using Naukri, LinkedIn, and referrals.
• Lifecycle Management: Conducted initial HR interviews and reduced "time-to-submit" by 2 days through process optimization.
• Onboarding: Drafted offer letters and managed documentation for 15+ successful hires.

IELTS Trainer

Six months of experience working as a part-time IELTS trainer

Master of Commerce - M.Com - Guru Nanak College, Phagwara (2024)

Bachelor of Commerce - B.Com - Govt. College, Hoshiarpur (2020)

Class XII - Commerce - PSEB (2017)