Energetic Customer Service Representative with 3 and half years of experience resolving complex customer inquiries
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Energetic Customer Service Representative with 3 and half years of experience resolving complex customer inquiries which offers about building strong customer relationships, driving brand loyalty, key Participation, team-oriented tasks, Immediate challenges and Career Opportunity.
Associate - Tech Mahindra - Visakhapatnam, India
(2018-01 - 2020-11)
Worked as an Associate at Tech Mahindra from 2018-2020 under two different processes that is non-voice and Voice regarding Shipping delivery support.
Marketing Executive - Building Blocks Group - Visakhapatnam, India
(2021-01 - 2022-11)
Worked as Marketing Executive at Real Estate Company known as Building Blocks Group from 2021-2022. Later again, Worked at several online businesses like Affiliate Marketing, Food platform business, Online Tutor, and many others.
Customer Service Representative - Tech Mahindra - Visakhapatnam, India
(2023-01 - 2024-11)
Worked at Tech Mahindra Company Vizag branch from 2023 to 2024 under shipping delivery support that is through Non-voice process also known as chat process where I can handle multiple clients at a time. Again then worked at Tech Mahindra Noida branch from 2025 where I worked as a customer service representative under Voice process where I took approximately 200 calls in a day and can handle pressure across it, taking calls in very polite manner with utmost dedication.
B.Tech - Computer Science Engineering (CSE) - Gitam Institute of Technology (2014-01 - 2018-11)
Intermediate - Mathematics, Physics, Chemistry (MPC) - Sri Chaitanya Junior College (2012-01 - 2014-11)
10th Standard - General Education - Little Angles School (2010-01 - 2012-11)
