Maruthi L
IT Support / Software Support Engineer
Talent
BengaluruMember since June 26, 2026
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About
Motivated IT graduate seeking an IT Support / Software Support Engineer role to provide L1/L2 support, troubleshoot application issues, manage support tickets, and ensure timely resolution for optimal system performance
Experience
Technical Support Engineer Intern at Posbank Co., Ltd. (2025-12 – 2026-02)
- Delivered L1/L2 technical support (remote & on-site)
- Installed, configured, and troubleshot systems/applications
- Resolved issues, ensuring minimal downtime
- Managed incidents with SLA-based resolution
- Documented issues and coordinated escalations
Data Analyst Intern at Zintlr Private Limited (2025-09 – 2025-11)
- Analyzed and cleaned datasets, improving accuracy and reliability
- Structured data for better usability and consistency
- Documented workflows and supported data migration tasks
- Automated tasks using basic Excel macros
Education
Master of Computer Applications in MCA – St. Francis College, Bangalore (2023-11 – 2025-11)
Bachelor of Computer Applications in BCA – Vijaya College, Bangalore (2019 – 2022)
Skills
IT Support / Software Support Engineer
