Mayank Sajwan

Finance operations leader with 14+ years of progressive experience across Intercompany Accounting, Record-to-Report (RTR), reconciliations and month-end close. Currently leading global Intercompany operations across AMEA and the Americas, with responsibility for a 26-member team and senior stakeholder engagement. Strong experience in operational governance, BlackLine reconciliations, aged-item resolution, management reporting, process improvement and finance automation.

Service Delivery Manager – Intercompany - Genpact India Pvt. Ltd. - Global responsibility across AMEA and the Americas

(2025-08)

Acting in the role since February 2024. Global responsibility across AMEA and the Americas

• Lead global Intercompany and RTR operations, providing governance over financial close, reconciliations and operational performance.
• Lead and develop a 26-member cross-regional team, establishing priorities, performance expectations and development plans.
• Oversee month-end close, mismatch resolution, accrual accounting and BlackLine reconciliations, ensuring clear ownership and timely closure.
• Drive resolution of aged balances, permanent accruals and reconciliation breaks to strengthen ledger hygiene and close readiness.
• Present management reports and dashboards to business partners and senior leadership, highlighting performance, risks and improvement opportunities.

Manager – Intercompany - Genpact India Pvt. Ltd.

(2021-07 - 2025-08)

• Led AMEA Intercompany and RTR operations, managing a 15-member team and maintaining delivery against business-partner expectations.
• Managed month-end close, mismatch resolution, accrual posting and BlackLine reconciliations, with focus on aged-item clearance.
• Maintained performance and utilization dashboards and partnered with stakeholders to improve operational visibility and decision-making.
• Coached team members, delegated work based on business priorities and strengthened productivity, quality and accountability.

Assistant Manager – Intercompany - Genpact India Pvt. Ltd. - APAC – Singapore

(2017-11 - 2021-07)

• Managed Intercompany RTR operations for APAC – Singapore, covering transaction processing, variance analysis, reconciliations and month-end support.
• Executed intercompany accounting, mismatch reporting, balance reconciliation and manual journal entry preparation, parking and validation.
• Prepared foreign-exchange files, created BlackLine reconciliations and partnered with stakeholders to investigate and resolve transaction variances.

Process Specialist - Cognizant

(2014-07 - 2017-11)

• Supported finance operations for a major insurance client, including journal entries, account reconciliations, payment-file validation and GL open-item monitoring.
• Handled Positive Pay exceptions and urgent postings, corrections and ad hoc financial analysis in line with SLA and compliance requirements.

Process Developer - Genpact India Pvt. Ltd.

(2014-05 - 2014-07)

• Performed SAP journal entries, reconciliations, accruals, GL clearing and month-end close activities.
• Investigated ledger differences, prepared aging analysis and followed up on balances outstanding beyond 90 days.

Process Associate - Genpact India Pvt. Ltd.

(2012-04 - 2014-04)

• Performed SAP journal entries, reconciliations, accruals, GL clearing and month-end close activities.
• Investigated ledger differences, prepared aging analysis and followed up on balances outstanding beyond 90 days.

Master of Business Administration - MBA - Punjab Technical University (2012)

Bachelor of Commerce - B.Com - Hemvati Nandan Bahuguna Garhwal University (2010)