Technical Support Engineer|Voice technology UC/CC
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I am a dedicated Technical Support Engineer specializing in Voice Technology, Unified Communications (UC), and Contact Center (CC) solutions. My expertise lies in crafting seamless experiences through the implementation and support of top-tier platforms such as Genesys and Avaya.
My enthusiasm for voice technology extends beyond the workplace. I am consistently exploring and experimenting with new advancements, always eager to contribute to the evolution of how we communicate In the ever-evolving tech landscape, I believe in the power of continuous learning. Whether it's staying updated on the latest industry trends or acquiring new certifications, I am committed to staying at the forefront of technological advancements.
As a Technical Support Engineer, I have 2 years of experience and I play a pivotal role in providing end-to-end support for voice technology solutions, specializing in Genesys and Avaya platforms
In pursuit of excellence, I embarked on a transformative academic journey at Pillai College of Engineering, affiliated with Mumbai University.
I have managed project teams, fostering a culture of innovation and ensuring timely project delivery
