Md Imran
Customer Service Representative
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About
Qualified Customer Service Representative with over 2 years in fast-paced customer service, call center environments and official environment. As a customer service representative and Office admin I am personable good at building loyal relationships, solving problems, and Increasing Sales. I also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Experience
Customer Service Representative - V3 Outsourcing pvt. Ltd. - Kolkata
(2021-09 - 2022-12)
- Contact customer to follow up on purchases, suggest new electricity and gas inform up coming best offer.
- Promote business as superior provider committed to efficiency and accuracy when engaging with customers.
- Answer product questions with up-to-date knowledge of sales.
Customer Care executive - Shysha enterprise pvt. Ltd. - Kolkata
(2023-03 - 2024-01)
- Assisted customers with Internet problem for US citizen.
- Answered average of 100 calls per day, addressing customer inquiries, solving problems and providing new product information.
- Contacted customer to follow up on purchases, suggest and new internet connetion offer.
- Maintain all office data in excel and employee attendance and all office work like employee document.
FLIGHT PREPARATION OPERATIONS (store keeper) - Emirates flight catering. - Dubai
(2024-02 - 2025-10)
- Inventory management (receiving, tracking, and stocking), warehouse organization, and maintaining accurate records.
- Maintenance all the stock and send to the preparation team.
Education
10th (Secondary school) - Central model high school (2018)
12th (High secondary) - Shree Digambar jain vidiyalay kolkata (2020)
