Reba Rosemary Biswas

My name is Reba Rosemary Biswas from India. I have 5 member in my family.

I am age is 20 I have completed is schooling in The National Institute of Open Schooling on year of 2022 and previously I was working in Teleperformance as a customer service and now I just completed my Hospitality management from Nikita don Bosco

• Customer Service Rep Teleperformance | Bengaluru, India - 08/2022 – Present

• Managed technical issues and concerns 
• Handled upset customers and challenging technical situations 
• Delivered outstanding customer service 
• Handled local accounts and assisted clients daily

2. Team Member Burman Hospitality. | Bengaluru, India 07/2022 - 08/2022

• Team Management 
• Prepared detailed reports 
• Organizes and plans essential central services

3. CUSTOMER SERVICE REP / XPLORE-TECH SERVICES - 04/2021 - 06/2022 Kolkata. India

• Handled international accounts 
• Dealt with and resolved several customer service issues 
• Handles incoming calls 
• Troubleshoots technical issues 
• Logs and keeps records of customer queries 
• Works with engineers to handle customer complaints 

Education

• Loreto Day School Sealdah | Kolkata. India Secondary | 04/2018 
• The National Institute of Open Schooling | Kolkata. India Senior Secondary | 04/2022
• Nikita Don Bosco. Hospitality Management 2022. Kolkata. India