Mithun Kumar

I would like to strive for excellence and to work hard towards a challenging position, where I can apply my technical and analytical skills efficiently in order to place myself to scale greater heights, which can provide me an opportunity to showcase my talents to explore the infinite possibilities. Experienced banking IT professional with 10 years of expertise in credit application management, system integration, and regulatory compliance. Seeking a Project Manager role to lead banking IT projects, optimize system performance, and drive digital transformation.

customer Support executive - ontrack (aircel)

(2014-01 - 2015-08)

junior officer - On Track ( Aircel )

(2015-11 - 2016-04)

Associate in (Computer System Department) - City Union Bank

(2017-03 - 2022-12)

Assistant manager in (Computer System Department) - City Union Bank

(2022-12 - 2024-03)

Deputy manager in (Computer System Department) - City Union Bank

(2024-03)

My role is vital for ensuring the efficiency and reliability of a bank’s credit processing systems, supporting both operational goals and regulatory compliance. It bridges the gap between IT capabilities and business needs in the credit domain.

• Manage the bank’s credit application platforms and ensure their smooth operation.
• Provide technical support to users, including credit officers, underwriters, and operations teams.
• Troubleshoot and resolve application issues to minimize disruptions in loan processing.
• Configure credit application software to align with business processes and regulatory requirements.
• Optimize application performance to improve processing speed and efficiency.
• Implement system updates, patches, and enhancements.
• Ensure seamless integration of the credit application system with core banking platforms, customer relationship management (CRM) systems, scoreme ,perfious ,karza,cersai ,UPI,enach,legality,Tata aia ,exprian and external credit bureaus.
• Support data exchange between systems to facilitate automated credit scoring and decision-making.
• Collaborate with business stakeholders to customize credit application workflows, templates, and rules.
• Develop or implement features like automated credit scoring, risk assessment, and document management.
• Ensure accurate data flow within the credit application system.
• Perform data validation, cleanup, and migration during system upgrades or implementations.
• Generate reports and dashboards for loan performance, approval rates, and credit risk analysis.
• Implement security measures to protect sensitive customer and financial data.
• Ensure the credit application system complies with regulatory standards, such as anti-money laundering (AML) and data protection laws.
• Monitor and address potential vulnerabilities or breaches.
• Work closely with credit teams, business analysts, and project managers to align IT solutions with credit policies and goals.
• Coordinate with vendors for software updates, troubleshooting, and new implementations.
• Act as a liaison between IT and credit teams to understand and address technical needs.
• Conduct system testing during upgrades, patches, and new implementations.
• Ensure the accuracy and reliability of features like credit scoring models, workflows, and reports.
• Document test results and address issues before deployment.
• Participate in or lead projects related to credit application system upgrades, migrations, or new implementations.
• Define project scope, timelines, and deliverables.
• Ensure timely and successful delivery of IT solutions.
• Train end-users on the credit application system’s functionalities and updates.
• Develop user manuals, technical documentation, and troubleshooting guides.
• Ensure all documentation is up-to-date and accessible.

POSTGRADUATE DIPLOMA - BANKING MANAGEMENT - Times pro

Bachelor - Computer Application - SNR Sons College of Arts and Science, Coimbatore (Affiliated by Bharathiar University Coimbatore ) (2013)

Higher Secondary School - Government Boys Higher Secondary School, Coimbatore, (State Board of Tamil Nadu) (2010)

Secondary School Leaving Certificate - TSSC Higher Secondary School, Coimbatore (State Board of Tamil Nadu) (2008)