Mohammad IMTIAZ Ansari

I work as an Operations Manager in a BPO, handling large teams across India and managing day-to-day operations, performance, and reporting for banking and financial services processes.

I have over 10 years of experience in BPO and banking operations. I manage large teams across multiple locations, oversee end-to-end process delivery, monitor SLAs and productivity, handle reporting and data analysis, and work closely with stakeholders to improve quality and operational performance.

I hold a bachelor’s degree and have built strong practical knowledge in operations, MIS, and data analysis through hands-on experience and continuous learning on the job.