Mohammed Shayaq
Store Manager with 10+ years retail experience in sales, strategy development, and customer service
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About
To obtain a suitable position within a growth oriented and progressive company. I want to apply my experience and sales skills to an environment where I can make a significant impact on performance both as a team member and as an individual.
Experience
STORE MANAGAER - MANYAVAR- MOHEY - BANGALORE
(2023-11 - 2026-07)
Core responsibilities include setting revenue targets, analyzing sales data, executing brand guidelines, managing visual merchandising, inventory control, team leadership, customer experience, and store operations.
- SALES & PROFITABILITY: SETTING REVENUE TARGETS, ANALYSING SALES DATA, TO MAXIMIZE STORE REVENUE.
- VISUAL MERCHANDISING: EXECUTING BRAND GUIDELINES, AND MAINTAINING ATTRACTIVE WINDOW AND FLOOR DISPLAYS.
- INVENTORY CONTROL: MONITORING STOCK LEVELS, TRACKING FAST-MOVING ITEMS, COORDINATING RESTOCKS, AND MINIMIZING SHRINKAGE.
- TEAM LEADERSHIP: RECRUITING, TRAINING, SCHEDULING, AND MENTORING FLOOR STAFF AND SALES ASSOCIATES.
- CUSTOMER EXPERIENCE: ENSURING HIGH-QUALITY SERVICE, RESOLVING CUSTOMER COMPLAINTS, AND BUILDING LOYAL CLIENT RELATIONSHIPS.
- STORE OPERATIONS: MANAGING OPENING AND CLOSING PROCEDURES, CASH RECONCILIATION, AND ENSURING COMPLIANCE WITH HEALTH AND SAFETY STANDARDS.
- To keep self-updated about competitors and make strategic planning accordingly.
- Doing Market Analysis of the product and reporting the market share to the Reporting Manager.
Sales Manager / shipment coordination - Live the dream furniture manufacturing LLC - Dubai
(2020-11 - 2023-04)
- Responsible for finding new business calling on small and large clients.
- Giving new ideas for the betterment of the business.
- Developed new ways to implement business strategies to drive the company name.
- Ensuring monthly targets has been achieved with stipulated time period.
- Built customer innovation platform that increased sales
- Excellent ability to negotiate contracts, communicate both verbally and in writing.
- Outstanding ability to turn a bad situation into a great experience for the customer.
- Dealing with International clients on orders & shipments.
- Handling import and export shipments
- Reviewing shipment materials before distributions, collaborating with transportation systems to ensure prompt shipment pick-ups
- Checking the deliveries thoroughly and inspect before dispatch.
- Instructing on proper packing.
- Coordinating with client with payments and tracking the shipment and updating the clients on daily basis.
- Taking staff briefing on daily basis to achieve daily targets.
- To achieve company goals and grow to the next level.
Sr. Sales -Executive - MARINA HOME INTERIORS - Sharjah – Region
(2017-12 - 2020-03)
- To meet and greet customers and provide with the highest standards of customer service as required by the management.
- Giving new ideas for the betterment of the business.
- To Co-ordinate with the delivery team and warehouse personnel on timely basis for smooth service and customer satisfaction.
- Ensuring monthly targets has been achieved with stipulated time period.
- To maintain good relation with customers so that they come repeatedly to our stores.
- Performing over all store activities i.e., inventory, stock room maintenance replenishment and inventory.
- Tracking and monitoring most selling and slow-moving stocks.
- Creating record of all incoming customers to inform on new arrivals and promotions.
- Replying to emails and necessary communications to internal and external customers.
- To make presentations on product knowledge and educate team members.
Sales Merchandiser - SAMSUNG GULF ELECTRONICS - Dubai – Region
(2015-09 - 2017-10)
- Identifying potential customers in retail and wholesale market.
- Convincing customers on unique selling point and value-added services.
- Tracking and monitoring the stock of sales on a daily and weekly basis.
- Communicate all the new offers to the dealers and management and follow up till it gets implemented.
- To maintain responsibilities for initiating talk with new customers and develop business leads.
- Ensuring monthly and weekly targets has been achieved.
- Communicating business relevant information and providing structured feedback to senior management.
- To keep self-updated about competitors and make strategic planning accordingly.
- Doing Market Analysis of the product and reporting the market share to the Reporting Manager.
COUNTER SALES EXECUTIVE - DANUBE BUIDMART - DUBAI - Region
(2013-10 - 2015-07)
- To assist customers' needs and expectations.
- Well known to products and be suggestive seller.
- Handle garden outdoor furniture and gazebo.
- To visit customer location to check the venue for installation.
- Making follow up calls to existing clients & future prospective clients.
- Follow up on sales quotations.
- Input product knowledge and maintain high Customer Satisfaction.
- Handling customer related issues for service and complain.
- Upon delivery always check products thoroughly before and after loading.
SALES EXECUTIVE - LANDMARK GROUP (SHOE MART) - DUBAI - Region
(2010-04 - 2013-04)
- To maintain adequate stocks on shelves with correct signage is displayed.
- Accurate stock ordering to maximize sales.
- To provide the highest standards of customer service.
- Ensure awareness and vigilance at all times of security in the store.
- To work as a team player.
- To ensure highest standards of merchandising and housekeeping are maintained in store at all times.
- To coordinate with buying team.
- To achieve the given targets.
Education
B.COM. - BANGALORE UNIVERSITY
