Moloy Saha
Operations Manager | Resort Manager | Facility Manager
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About
Desire to join in a progressive organization that gives me scope to apply my skills and proficiency and to be the part of the team that dynamically works towards growth of the organization
Experience
Operations Manager - Smart Hospitality Services - Haldia, West Bengal
(2024-01)
Resort Manager - Saraswatipur Tea Resort - Jalpaiguri, West Bengal
(2023-03 - 2023-12)
- Responsible for the entire Operations of the Property
- Maintaining Guest Relationship & build a good community with them
- Manage all the Records, Stocks, Indents, Reports, Registers etc.
- Daily Communications & Upgradation to the Man. Com.
- Handle all the Guest's queries about Rooms/Facilities, Food etc.
- Do Billing, Sales Report, Financial work plans, Business partner dealings etc.
Manager Operations & Admin - People Services (Hospitality Ventures) - Kolkata
(2021-04 - 2023-01)
- Venue Arrangement (post booking)
- Banquet Hall management
- Hospitality Operations
- Food service monitoring
- Service Team handling
- Kitchen Co-Ordination & Food Buffet set up
- Guest/Client development
- Safety Rules maintain
Facility Manager - Operations - FUNDAMENTAL ASSOCIATION - Jamshedpur & West Bengal
(2015-09 - 2020-12)
Belongs to the Manpower engagement & Facility services provider
- Manpower Deployment & Control
- Daily briefing on work Flow & Developments
- Multiple Work Site visit (when needed)
- Various Check list maintaining
- Staff Attendance Report monitoring
- In-House & Out House Facilities maintaining
- Materials Management Inventory (FIFO process)
- Safety Guidelines following for all
Outlet Manager - BANGALORE AGARWAL BHAVAN - Bengaluru
(2014-06 - 2015-07)
Food Chain
- Counter Staff arrangements
- Store Management by FIFO process
- Raw Materials Stock maintain
- Cash Counter monitoring
- Daily MIS to H.O.
- Housekeeping maintenance with Check list
- Maintain Hygienic Environment and safety
Trainee Manager Operations - TULIP'S RESORT - Bengaluru
(2008-04 - 2014-05)
- Property maintenance with Safety Guidelines
- Housekeeping control
- Amusement Park Operations
- Staff Canteen services and issues
- Guest Relationship
- Banquet/Party/Conference Hall set up
- Security duty Roaster and Attendance
- Common Repairing & Maintenance
- Room Division Management
Education
B.Com - Commerce - C.U. (Calcutta University) (1998)
High School - W.B.C.H.S.E (1996)
Intermediate - W.B.B.S.E (1994)
