Mamta Nainwal
Insurance Operations Associate
Talent
New DelhiMember since August 26, 2026
Policy servicing
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Policy servicing
About
Insurance Operations professional with 1.9 years of experience in Group Health, GPA & GMC Servicing. Skilled in Managing end-to-end servicing for GPA & GMC policies for 2000+ employees, including enrollments, endorsements with data accuracy while maintaining SLA/TAT in high-volume, deadline-driven environments.
Experience
Operations Executive (Policy Servicing) at Reliance General Insurance (2024-05 – 2026-03)
- Process Group Health Policies with maximum accuracy while maintaining SLA of 24hrs.
- Review, verify member eligibility and policy details for Addition, Deletion and Correction Of 100+ cases daily using different carrier portals.
- Analyze policy data to spot discrepancies and take corrective actions to keep data clean.
- Coordinate with Sales, Brokers and Underwriters for timely issuance of Insurance Policies.
- Reply to client emails Within 2-3 hours.
- Raise tickets to generate reference number and Inward (Drafting) to process endorsement.
- Share endorsements schedules with brokers.
HR Recruiter at ASAP Staffing Solutions
- Sourced, screened and interviewed candidates.
- Hired candidates for Travel, Sales, Customer service and Backoffice.
Education
Bachelor of Commerce in Commerce – Delhi University
Diploma in Financial Accounting – IICS
Skills
Insurance Operations Associate
