Mosmi Kumari

As an Operation Executive in Core Integra, I play a vital role in ensuring the smooth delivery of IT services to clients. My key responsibilities include overseeing the execution of IT projects, implementing and monitoring processes, leading and mentoring teams, fostering strong client relationships, identifying and mitigating risks, ensuring quality standards, coordinating with stakeholders, identifying areas for improvement, adhering to compliance requirements, and staying updated on industry trends and best practices.

Operation executive - Core Integra Consultancy Pvt Ltd. - Pune, Maharashtra, India

(2024-06)

• Service Delivery: Oversee the execution of IT projects, ensuring timely completion, quality, and client satisfaction.
• Process Management: Implement and monitor processes, adhering to industry standards and Client frameworks.
• Team Management: Lead and mentor teams, providing guidance and support to ensure successful project outcomes.
• Client Relationship: Foster strong relationships with clients, understanding their needs and expectations.
• Risk Management: Identify and mitigate risks, ensuring minimal impact on project delivery.
• Quality Assurance: Ensure quality standards are met, and quality metrics are reported.
• Communication: Coordinate with stakeholders, including clients, teams, and senior management.
• Process Improvement: Identify areas for improvement and implement changes to enhance efficiency and effectiveness.
• Compliance: Adhere to organizational policies, industry regulations, and legal requirements.
• Continuous Learning: Stay updated on industry trends, technologies, and best practices, applying this knowledge to improve service delivery.

Telecaller cum accountant - Snapclick Pvt Ltd. - Patna

(2022-09 - 2023-03)

Office Assistant - Patna Rights Collective - Patna

(2018-04 - 2020-03)

Master of Arts - English, English Language and Literature, General - Indira Gandhi National Open University (2021-06 - 2023-06)

Bachelor of Business Administration - BBA, Business Administration and Management, General - Magadh University, Bodh Gaya (2015-06 - 2018-07)

Intermediate - Bihar State Education Board (2013-04 - 2015-03)

Matriculation - Bihar State Education Board (2012-04 - 2013-03)